Apple

AppleCare Mail-In Readiness Program Manager

United States · On-site
Salary not published
Posted 3 days ago

From Apple's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

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Customer experience
IT support
Supply chain

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Apple

AppleCare Mail-In Readiness Program Manager

United States · On-site
Salary not published
Posted 3 days ago

From Apple's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

AppleCare is Apple's premier Service and Support organization, providing award-winning technical support and product service to our global customer base.

As a Mail-in Readiness Program Manager on the Mail-in NPI Readiness team within AppleCare Hardware Readiness, you will serve as a cross-functional leader responsible for shaping service readiness outcomes across new product introductions for Apple's global network of repair centers and distribution centers. You will partner closely with HW Readiness Engineering, AppleCare Finance, DC/ROR Operations, and Supply Chain teams to ensure Apple's mail-in service channels deliver an extraordinary customer experience at every product launch — across Mac, iPhone, iPad, Watch, and AirPods lines of business worldwide.

What they ask for vs. your profile

Must have

Customer experience
IT support
Supply chain

What they ask for vs. your profile

Must have

Customer experience
IT support
Supply chain

Your match

A free account lets you apply, save this job, see how well you match and check your resume against it.

Reach the hiring team

A short note to a recruiter or the hiring manager after you apply can get your application read sooner.

ATS check

AI ready

Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.

Choose a PDF or Word resume

Create a free account to see your score. Your resume stays in this browser until then, and we never store it.

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ATS check

AI ready

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