Sales Process and Order Management
Manages client orders efficiently through the sales process and in the utilization of Salesforce including quoting, invoicing, billing, order completion and shipping.
Manages client expectations effectively by building an understanding of cross-functional processes and structures and what is possible and not possible.
Provides follow-up care and problem-solving as needed.
Performs to established KPIs through company-directed tasks and activities to achieve goals.
Gallery Operations and Brand Standards
Manages aesthetic and operational oversight of the New York gallery and escalates any maintenance issues as needed.
Partners with the New York Sales team to lead client experience standards, maintain the upkeep of visual standards, and continually refine client engagement within the gallery.
Partners with Sales Director and Brand team to develop and implement both large- and small-scale events in the gallery, with a focus on continued community building.
Ensures implementation and upkeep of headquarters policies and procedures.
Business Analysis and Sales Support
Utilizes reporting to manage book of business, recognizes areas of opportunity and partners with leadership to create and deploy outreach strategies to optimize sales in territory.
Consistently seeks to support the global APPARATUS sales team with client needs by developing and delivering solutions to maintain the highest level of client experience and reaching monthly and yearly sales goals.
QUALIFICATIONS
3-6 years elevated sales experience in a similar client-facing role in either the interior design industry or with luxury products.
Proven ability to develop and maintain ongoing client relationships.
Knowledge and interest in contemporary design.
Experience in a business that requires a team to execute the common vision, understands the value of the individual and the team.
Proven ability in a high-paced environment that values consistency, efficiency, and excellence.
SKILLS
Excellent time-management skills, independent drive, and the ability to work under pressure while delivering a positive and elevated on-brand experience.
Excellent verbal and written communications skills.
Able to build rapport quickly and effectively with different personalities.
Curious and resourceful approach to learning.
Comfortable with a majority computer-based workload and the need for accuracy.
Strong aesthetic and presentation skills, with a keen eye for detail.
Strategic and solutions-based thinker.
A consistently positive attitude displayed both as an individual and within a collaborative team of peers and management.
Ability to respond professionally to critical feedback and proactive in seeking support and help when needed.
WORK SCHEDULE
Full-time gallery hours Monday through Friday
Longer hours and weekend availability as needed
Travel as needed
PERFORMANCE REVIEW AND CHECK-INS SCHEDULE
Regular check-ins.
Annual performance review.
Salary from $90,000 (inclusive of salary and commission)
This is a full-time position with competitive compensation and benefits. We are an Equal Opportunity Employer. Position is based in our New York Gallery. Must be legally authorized to work in the U.S.without sponsorship.
