Job Title- IND Analyst II GSMS-Proposals Mgmt ARL- 6.1 Solution Line- GSMS Position type- Full Time Work Location- Bangalore, Whitefield Working style- In Office Cab Facility- Yes Shift Time -5.30 AM- 2.30 AM IST. People Manager role: No Required education and certifications critical for the role- Any Graduate or Post-Graduate (full time) Required years of experience – 7+ years of relevant experience AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. INFORMATION ABOUT THE BUSINESS Global Sales and Marketing Support team supports Aon business units across geographies with research, analytics, marketing, proposal support and operational support to client delivery. Its mission is to provide Aon sales, marketing and strategy teams with the information, analysis and insight necessary to make informed decisions across business development, client delivery and strategy GENERAL DESCRIPTION OF ROLE: Incumbent would be responsible for providing support on proposal support in-line with SLA requirements and works closely with onshore writers, production assistants, and content managers. JOB RESPONSIBILITIES: 8+ years’ experience is desirable. Previous proposal support or content management experience will be an added advantage; familiarity and understanding of Insurance & benefits industry/terminology and or consulting industry/terminology is a plus. Ability to read and interpret proposal questions and RFP documents with the ability to identify content within the database that responds to the intent of the question fully Attention to detail to ensure accurate data capture when transferring content in/out of proposals and the database. Strong sense of urgency as it pertains to client and client team deadlines. Proactively follow-up and resolve any issues to ensure deadlines and client needs are met. Accountable for providing support on proposal support in-line with SLA requirements, timelines and quality standards while ensuring high level of internal and external client satisfaction. Provides day to day support to the onshore writers and production assistants as needed. Works closely with onshore writers, production assistants, and content managers to support: Proposal response template creation – working within the RFP support tool to format the original document (word, PDF, etc.) and develop the structure for the response according to Aon branding and formatting Ongoing formatting – formatting of proposal documents during the RFP response process, ad hoc formatting of database content related to content management Forms and Appendices - Format appendices to facilitate population, and format and populate forms with required generic Aon content (e.g. Fed Tax ID, headquarters address, diversity statements, etc.) Content Management - facilitate content management process through downloading and formatting content for SME review, sending content to SMEs based on predetermined schedule and content area, collect SME responses with new/updated content, and upload content into database once it has been peer reviewed by onshore content manager Escalates issues to onshore writers and production assistants as they arise Participates in unit-wide initiatives as assigned with a view to driving operational excellence Enhances technical skills and personal effectiveness through training, education and coaching. SKILLS/COMPETENCIES REQUIRED: Extremely strong English communication skills to communicate effectively with team members and to understand and interpret RFP questions and accurate responses Strong timelines Listening skills High proficiency in MS suite with expertise in MS PPT and Word HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued. COMMITMENT TO SUSTAINABILITY “Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.” #LI-NR1 2576993 Job Title- IND Analyst II GSMS-Proposals Mgmt ARL- 6.1 Solution Line- GSMS Position type- Full Time Work Location- Bangalore, Whitefield Working style- In Office Cab Facility- Yes Shift Time -5.30 AM- 2.30 AM IST. People Manager role: No Required education and certifications critical for the role- Any Graduate or Post-Graduate (full time) Required years of experience – 7+ years of relevant experience AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. INFORMATION ABOUT THE BUSINESS Global Sales and Marketing Support team supports Aon business units across geographies with research, analytics, marketing, proposal support and operational support to client delivery. Its mission is to provide Aon sales, marketing and strategy teams with the information, analysis and insight necessary to make informed decisions across business development, client delivery and strategy GENERAL DESCRIPTION OF ROLE: Incumbent would be responsible for providing support on proposal support in-line with SLA requirements and works closely with onshore writers, production assistants, and content managers. JOB RESPONSIBILITIES: 8+ years’ experience is desirable. Previous proposal support or content management experience will be an added advantage; familiarity and understanding of Insurance & benefits industry/terminology and or consulting industry/terminology is a plus. Ability to read and interpret proposal questions and RFP documents with the ability to identify content within the database that responds to the intent of the question fully Attention to detail to ensure accurate data capture when transferring content in/out of proposals and the database. Strong sense of urgency as it pertains to client and client team deadlines. Proactively follow-up and resolve any issues to ensure deadlines and client needs are met. Accountable for providing support on proposal support in-line with SLA requirements, timelines and quality standards while ensuring high level of internal and external client satisfaction. Provides day to day support to the onshore writers and production assistants as needed. Works closely with onshore writers, production assistants, and content managers to support: Proposal response template creation – working within the RFP support tool to format the original document (word, PDF, etc.) and develop the structure for the response according to Aon branding and formatting Ongoing formatting – formatting of proposal documents during the RFP response process, ad hoc formatting of database content related to content management Forms and Appendices - Format appendices to facilitate population, and format and populate forms with required generic Aon content (e.g. Fed Tax ID, headquarters address, diversity statements, etc.) Content Management - facilitate content management process through downloading and formatting content for SME review, sending content to SMEs based on predetermined schedule and content area, collect SME responses with new/updated content, and upload content into database once it has been peer reviewed by onshore content manager Escalates issues to onshore writers and production assistants as they arise Participates in unit-wide initiatives as assigned with a view to driving operational excellence Enhances technical skills and personal effectiveness through training, education and coaching. SKILLS/COMPETENCIES REQUIRED: Extremely strong English communication skills to communicate effectively with team members and to understand and interpret RFP questions and accurate responses Strong timelines Listening skills High proficiency in MS suite with expertise in MS PPT and Word HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued. COMMITMENT TO SUSTAINABILITY “Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.” #LI-NR1
