Overview Our team supports a key business suite of applications (GRiDS) used to process operations globally. We manage application data and user access, including new hires, transfers, changes, and terminations, in line with relevant compliance requirements. Training is provided, although previous business or application support experience is beneficial. Strong customer service skills and the ability to work effectively with business users, technology teams and auditors are important. Key Accountabilities Daily basis Monitor the Global team Mailbox for incoming requests and action where necessary. Action security related requests - Liaise with GRiDS business user base to address received security request(s) in a timely manner where necessary challenge the requestor to determine actual requirement. Work with approved business authorisers seeking approval to ensure that all SOX regulations and rules are being followed for data and access and segregation of duties requirements are being met Retain email correspondence for future evidence of request, approval and processing of request As and when basis Provide cover for other regional leads holiday\sickness document\share newly obtained knowledge within the team SharePoint site Providing auditors with requested evidence of specific changes/updates to a GRiDS Users account Weekly basis (Sox LA3 control) process the Monday Workday GMA reports for Leavers, joiners and transfers for your region to ensure daily requests were not missed. process the Thursday HR Workday extracts for your region to ensure the automated process was successful and nothing missed. Bi-weekly basis (Sox LA3 control) As a controller - perform the bi-weekly T21a Sox process and distribute the regional reports to regional leads for checking and or action If receiving the T21a reginal report, check and action where necessary and report back to controller. As a controller - Filing all completed T21a documentation in auditors evidence repository Quarterly basis (Sox LA1 control) complete the Sox change log process by generating the quarterly change logs and filing them in the auditors evidence repository. Annual basis (Sox LA2 control) Work independently and as a team to complete the annual Sox GRiDS user Audit. Liaising with multiple approvers to action any changes\updates required for the audit General role skill set GRiDS application knowledge is preferred but not necessary. Proficient with Microsoft Application Suite especially Outlook and Excel Articulate with excellent communication skills Confidence – Colleagues often ask for access that is not appropriate or they don’t know what is required. Require the ability to ask questions to determine if the request is reasonable and have the confidence to ask for more information and deny some requests. Ability to work alone and as part of a team self-manage workload and priorities where necessary Agile mindset, able to balance and manage multiple tasks Attention to detail Analytical ability Quick Learner with ability to retain information For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $85,000 - $90,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. 2582769 Overview Our team supports a key business suite of applications (GRiDS) used to process operations globally. We manage application data and user access, including new hires, transfers, changes, and terminations, in line with relevant compliance requirements. Training is provided, although previous business or application support experience is beneficial. Strong customer service skills and the ability to work effectively with business users, technology teams and auditors are important. Key Accountabilities Daily basis Monitor the Global team Mailbox for incoming requests and action where necessary. Action security related requests - Liaise with GRiDS business user base to address received security request(s) in a timely manner where necessary challenge the requestor to determine actual requirement. Work with approved business authorisers seeking approval to ensure that all SOX regulations and rules are being followed for data and access and segregation of duties requirements are being met Retain email correspondence for future evidence of request, approval and processing of request As and when basis Provide cover for other regional leads holiday\sickness document\share newly obtained knowledge within the team SharePoint site Providing auditors with requested evidence of specific changes/updates to a GRiDS Users account Weekly basis (Sox LA3 control) process the Monday Workday GMA reports for Leavers, joiners and transfers for your region to ensure daily requests were not missed. process the Thursday HR Workday extracts for your region to ensure the automated process was successful and nothing missed. Bi-weekly basis (Sox LA3 control) As a controller - perform the bi-weekly T21a Sox process and distribute the regional reports to regional leads for checking and or action If receiving the T21a reginal report, check and action where necessary and report back to controller. As a controller - Filing all completed T21a documentation in auditors evidence repository Quarterly basis (Sox LA1 control) complete the Sox change log process by generating the quarterly change logs and filing them in the auditors evidence repository. Annual basis (Sox LA2 control) Work independently and as a team to complete the annual Sox GRiDS user Audit. Liaising with multiple approvers to action any changes\updates required for the audit General role skill set GRiDS application knowledge is preferred but not necessary. Proficient with Microsoft Application Suite especially Outlook and Excel Articulate with excellent communication skills Confidence – Colleagues often ask for access that is not appropriate or they don’t know what is required. Require the ability to ask questions to determine if the request is reasonable and have the confidence to ask for more information and deny some requests. Ability to work alone and as part of a team self-manage workload and priorities where necessary Agile mindset, able to balance and manage multiple tasks Attention to detail Analytical ability Quick Learner with ability to retain information For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $85,000 - $90,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
