Identifying control gaps, escalating issues and supporting remediation actions
Using insights from events, complaints and quality outcomes, supporting improvements to strengthen control execution and reduce repeat issues
Supporting governance and reporting activities, providing accurate and timely visibility on control performance and issues
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Must have’ knowledge, skills and experiences
Experience in operations and control execution
Strong understanding of operational processes and the practical application of controls
Demonstrated ability to support teams in embedding and executing standards consistently
Ability to identify issues, escalate risks and support remediation activities
Good to have’ knowledge, skills and experiences
Experience in banking operation
Familiarity with PACT or equivalent operational and control frameworks
Exposure to control testing, monitoring or quality assurance activities
Capabilities
Operational Risk Management
Control Execution
Continuous Improvement
Data Analysis & Insights
Stakeholder Management
Planning & Prioritisation
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 127703 .
Job Posting End Date
17/11/2026, 11.59pm, (Melbourne Australia)
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