You must be both a teacher and a student, able to coach teammates on systems that you’ve gained intimate familiarity with and then transition into mastering the next system. You’ll also guide users through product employment and troubleshooting, advise account managers on how to structure an operation to ensure technical success, and communicate specific recommendations for product refinement to engineering teams.
WHAT YOU'LL DO
Support military defense projects by executing technical operations, conducting field maintenance, providing customer field support and training
Tackle complex issues related to hardware, software, and networking in unstructured situations, driving them to resolution
Communicate field issue status to internal and customer teams, keeping them informed
Support the development and implementation of comprehensive operational and logistical plans for various events
Pre-configure systems and ensure seamless integration with customer infrastructure
Troubleshoot issues in real-time, applying analytical thinking and hands-on problem-solving skills
Administer and maintain Linux systems across all of our products, serving as a subject matter expert in systems administration
Incident response root-cause analyses (RCAs) for defense systems in the field
Conduct post-incident reviews and implement preventive measures
Maintain up-to-date documentation
REQUIRED QUALIFICATIONS
3+ years of experience of strong problem solving in unstructured environments at the interface of hardware, software, and networking.
Demonstrated ability to train peers or customers on the operation of a product
Experience working with cross-functional engineering teams and external customers; demonstrated ability to collect differing opinions and reconcile them in order to achieve agreement on what ‘right’ looks like
Proficient in working with hands and tools to assemble, repair, and maintain technical hardware in the field.
Ability to travel to remote regions of the world for up to two months at a time (up to 75% of the year).
Ability to relocate as needed
Eligible to obtain and maintain a U.S. Top Secret/Secret clearance.
Eligible for DoW SkillBridge Program
PREFERRED QUALIFICATIONS
B.S. in computer science, mechanical engineering, aerospace engineering, or related technical field
Ability to develop complex operational and logistics plans to move people and things quickly, over long distances, in unfamiliar locations.
Prior military or overseas contracting experience.
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
Please always verify communications
Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.
Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
