Resource Allocation & Program Engagement
Collaborate with Resource Points of Contact to ensure optimal assignment of team members based on skills, experience, and workload.
Monitor resourcing needs and proactively address capacity or skill gaps.
Ensure team members are appropriately prepared for their roles within each assigned program.
Capability Development & Continuous Improvement
Identify gaps in skills, processes, or tools and implement targeted development or training initiatives.
Support knowledge sharing across the team to build collective expertise.
Encourage innovative solutions and best practice adoption to enhance operational effectiveness.
Stakeholder Collaboration
Serve as the main point of contact for performance escalations related to CSS team members
Build strong relationships with internal stakeholders to align team development & allocation with the broader needs of the business
Quality & Compliance
Support the development of team oversight metrics and regularly report progress towards them / swiftly address risks & issues.
Ensure all team members operate within SOPs, regulatory guidelines and quality standards.
Support audit & inspection readiness.
Resource Management Support
Provide support to the SDRM Resource Management team as needed. Support may include management of hiring, allocations and forecasting analysis for in scope roles.
Preferred Qualifications and Experience
Doctorate with 4+yrs OR Master’s degree with 8+ years of experience in the life sciences industry, with a strong focus on clinical trials, including at least 3 years of biopharmaceutical clinical research experience within a biotech or pharmaceutical company and 2 years of clinical execution experience
Experience managing multiple teams / direct reports across multiple clinical functions
Competencies
Ability to manage, mentor, and develop professionals and support staff across functions & geographies, while fostering collaboration across internal and external teams for trial success
Experience with overseeing study budgets and financial operations, reviewing/approving site expenditures, and optimizing resource allocation to ensure cost efficiencies
Strong collaboration and communication skills to engage with cross-functional teams, senior management and external stakeholders, internally and externally
Strong understanding of the clinical and pharmaceutical drug development process and clinical trial execution principles
Navigates diverse regulatory, cultural, and operational environments. Builds strong relationships across geographies and time zones.
Ability to identify operational risks based on protocol design and implement innovative mitigation strategies. Identify and manage study issues, communicating and/or escalating appropriately.
Able to identify and implement opportunities for continuous improvement into the team’s working practices
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