Oversee the software-development lifecycle, including planning, design, delivery, deployment, operations, and support.
Work with product owners, service owners, architects, delivery teams, and vendors to ensure commitments are met.
Manage scope, schedules, risks, dependencies, resources, and escalations across technology initiatives.
Promote Agile, DevOps, automation, cloud, data, analytics, and AI capabilities where they provide business value.
Ensure technology solutions comply with enterprise architecture, cybersecurity, quality, privacy, and regulatory requirements.
Define and monitor performance metrics for delivery, reliability, service quality, adoption, and business outcomes.
Manage operating and product-team budgets, forecasts, vendor costs, and resource plans.
Participate in leadership, governance, and stakeholder meetings and facilitate cross-functional alignment.
Support change management and adoption of new technology products, processes, and ways of working.
Remain accountable for overall organizational compliance with applicable quality and regulatory requirements.
Basic Qualifications
Bachelor’s or Master’s degree with 8–12 years of experience in Business, Engineering, Information Technology, Computer Science, or a related field.
Must-Have Skills
Demonstrated experience leading technology initiatives, products, services, and teams.
Experience managing, coaching, and developing employees and matrixed teams.
Strong experience partnering with business leaders, product owners, and senior stakeholders.
Experience defining technology roadmaps, operating models, and delivery plans.
Strong understanding of software development, product management, Agile delivery, DevOps, and production operations.
Experience managing scope, budgets, risks, vendors, resources, and executive escalations.
Experience with technology governance, cybersecurity, quality, compliance, and risk management.
Experience in pharmaceutical, biotechnology, manufacturing, life sciences, or another regulated industry.
Strong business acumen, analytical thinking, decision-making, communication, and stakeholder-management skills.
Experience applying methodologies such as Agile, SAFe, Kanban, ITIL, or comparable frameworks.
Ability to manage multiple priorities and work effectively with global and virtual teams.
Good-to-Have Skills
Leadership experience within a pharmaceutical, biotechnology, manufacturing, or technology organization.
Experience leading software, cloud, data, analytics, automation, or AI-enabled product teams.
Broad knowledge of enterprise applications, architecture, infrastructure, data, integration, cybersecurity, and cloud platforms.
Experience managing strategic vendors, consulting firms, or managed-service providers.
Understanding of manufacturing systems, enterprise data platforms, and regulated computerized systems.
Experience with organizational transformation, change management, and product operating models.
Preferred Certifications
ITIL certification — preferred.
Agile or Scaled Agile Framework certification — preferred.
Product, project, program, cloud, or change-management certification — preferred.
Soft Skills
Excellent leadership, coaching, and team-management skills.
Strong transformation and change-management capabilities.
Exceptional communication, collaboration, negotiation, and presentation skills.
High degree of initiative, ownership, and accountability.
Ability to influence decisions and build trusted partnerships.
Strong analytical, problem-solving, and decision-making skills.
Ability to work effectively in a fast-paced, global, and matrixed environment.
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