Key responsibilities
Develop and maintain the SAP EAM adoption and capability-building strategy for global maintenance, calibration, planning, scheduling, and site leadership communities.
Translate process changes from Maximo to SAP EAM into clear role-based learning journeys, job aids, readiness materials, and site manager discussion guides.
Partner with global process owners, SAP EAM product owners, site managers, training teams, and change agents to align training content with approved future-state processes.
Build and manage the site change-agent network, including expectations, cadence, feedback loops, adoption risks, and readiness scorecards.
Define training requirements by persona and access package, including maintenance supervisor/owner, technician, calibration technician, planner/scheduler, approver, inventory roles, viewer, and business support roles.
Coordinate training delivery, reinforcement sessions, simulation/practice activities, and knowledge checks before and after deployment waves.
Monitor adoption risks such as local workarounds, inconsistent transaction use, incomplete work order documentation, poor mobile adoption, and gaps in planner/technician readiness.
Ensure capability-building materials reinforce data quality, compliance, safety, GxP expectations, and standard work management behaviors.
Maintain post-go-live adoption support mechanisms, including office hours, refresher training, FAQs, site feedback reviews, and continuous improvement inputs.
Evaluate the AV and TQ strategies to qualify facilities, maintenance, calibration and other technicians on specific execution activities.
Lead LMS integrations aspects to SAP and specific work centers capabilities.
Primary interfaces
Site managers, maintenance leaders, calibration leaders, planners/schedulers, technicians, inventory users, quality approvers, and site change agents.
Global EAM process owners, SAP EAM product owners, SSAM/mobile leads, master data governance team, reliability/APM team, IT/AMS, quality, and training/learning organizations.
Program OCM team, deployment leads, business readiness leads, communications team, and executive sponsors.
LMS team and integrations with SAP
Success measures
Role-based training paths are defined, approved, and aligned to the SAP EAM future-state processes before each deployment wave.
Site change-agent network is active, prepared, and consistently providing feedback on readiness, resistance, and adoption risks.
Users demonstrate readiness through completion of training, knowledge checks, process simulations, and manager confirmation of preparedness.
Post-go-live adoption metrics show increasing correct use of SAP EAM, reduced dependency on Maximo-era workarounds, and improved confidence across key personas.
Site managers have clear visibility to readiness, adoption gaps, and reinforcement actions required to sustain the change
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an individual with these qualifications.
Basic Qualifications
Doctorate degree
OR
Master’s degree and 2 years of Training experience
OR
Bachelor’s degree and 4 years of Training experience
OR
Associate’s degree and 8 years of Training experience
OR
High school diploma / GED and 10 years Training experience
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.
We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.
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- Salary Range
- 99,790.85USD -135,011.15 USD
