Provide field-based technical oversight for utilities and mechanical maintenance activities, including equipment walkdowns, live troubleshooting, work execution support, and technical resolution of mechanical equipment issues at the job site.
Drive maintenance and improvement activities by prioritizing field issues, following up on PM execution, verifying job completion quality, and ensuring improvement actions are practical, executable, and effective at equipment level.
Collaborate with System Owners and Technicians to perform field troubleshooting, review equipment condition, investigate recurring failures, improve reliability, and strengthen PM tasks and job plans based on actual maintenance execution feedback.
Work with Planning and Scheduling to ensure work orders are field-ready, properly scoped, resourced, and executable within available maintenance windows.
Work with Maintenance Planners and Schedulers to confirm job scope, required materials, permits, isolation needs, access constraints, and field readiness for routine and non-routine maintenance activities.
Coordinate daily work execution with Technicians and Utility Operations, including field walkdowns, job start readiness, technical support during work execution, and post-work verification to ensure Safety, Compliance, Quality, and delivery expectations are met.
Provide on-the-floor technical guidance to Technicians during complex mechanical maintenance activities, support troubleshooting decisions in the field, verify work quality, and escalate technical, compliance, or resource concerns as required.
Gather feedback from Technicians after job execution, review recurring field issues, and improve job plans, work instructions, procedures, tools, and spare parts based on actual maintenance experience.
Support field troubleshooting, condition assessment, maintenance execution, and reliability improvement for mechanical and utilities equipment, including pumps, motors, fans, agitators, mechanical seals, valves, piping systems, HVAC, AHUs, heat exchangers, chillers, cooling towers, boilers, steam generators, air compressors, and pressure vessels.
Participate in Root Cause Analysis and problem solving by using field observations, equipment history, technician input, failed part inspection, and job execution feedback to develop practical reliability improvements.
Initiate and support deviations related to Utilities operations, Maintenance, and Calibration by gathering field facts, maintenance records, equipment condition evidence, and technician input, and supporting execution of associated CAPAs.
Ensure maintenance work is executed and documented in accordance with Good Documentation Practice, including accurate field records, work order closeout, and CMMS updates.
