Responsibilities
Report Build & Development
Design, build, and maintain dashboards, reports, and visualizations in Tableau (primary) and other BI and data/reporting platforms
Or, where applicable, lead the build and support of dashboards, reports, and visualizations in partnership with our Amgen Technology teams
Design and/or develop data models, pipelines, and integrations to support scalable reporting solutions
Partner with business stakeholders to translate requirements into technical specifications and deliverables
Ensure reports are intuitive, accurate, and optimized for performance
Practice a user-centered approach to design, ensuring report design and techniques are tailored to the workflows of our US field sales representatives
Designs and builds for consistency at scale, leveraging reusable data models, reusable metrics, etc. across our data and reporting solutions
Business Needs & Fit-for-Purpose Reporting
Work with stakeholders to uncover true business needs, challenging assumptions when necessary to ensure reports deliver meaningful insights
Design fit-for-purpose solutions that align with user needs while adhering to enterprise data and reporting standards
Actively solicit feedback to improve usability, adoption, and business impact of reporting solutions
Ops & Reliability
Manage the operational aspects of reporting platforms, ensuring high availability, performance, and security
Implement monitoring and maintenance processes to proactively address issues and address appropriately
Support DevOps practices for continuous improvement, including version control, automated testing, and deployment
Ensure data pipelines and reporting solutions are robust, resilient, and aligned with enterprise technology standards
Data Quality & Governance
Conduct data validation and quality assurance checks to ensure accuracy and trust in reports
Partner with data governance teams to enforce consistent metric definitions and reporting standards
Maintain documentation for design standards, report logic, rule and metric definitions, data models, and operational processes
Continuously assesses usage and purpose, making sure that data and reports fit current business needs
Innovation & Continuous Improvement
Explore and implement new BI features, visualization techniques, and automation opportunities
Benchmark reporting practices against industry standards and propose improvements
Act as a thought leader on how reporting and analytics can evolve to meet future business needs
Stakeholder Partnership
Act as a trusted advisor to business stakeholders on reporting solutions and best practices
Collaborate with cross-functional partners and stakeholders to ensure end-to-end alignment from data ingestion to report delivery
Support adoption of self-service reporting capabilities where appropriate
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The Commercial Analytics Manager we seek has these qualifications.
Basic Qualifications
Master’s degree/ Bachelor’s & 8-13 years of experience in Analytics, Data, and Reporting
Preferred Qualifications
Technical & BI Expertise
Advanced experience in Tableau (preferred) or other mainstream BI platforms (Power BI, Qlik, etc.), with demonstrated ability to design and deliver scalable dashboards and reports
Strong background in SQL and database management, with experience building data models, ETL pipelines, and integrations
Familiarity with cloud data platforms (Databricks, AWS, etc.) and DevOps practices
Understanding data visualization best practices, including usability, performance optimization, and storytelling with data
Proven ability to design flexible, scalable data models and reports that can be easily adapted to future business needs with minimal rework
Knowledge of modern BI design principles with a focus on speed and efficiency, ensuring reports are optimized to deliver critical insights within seconds, enabling seamless use in the fast-paced life of a field representative
Business Partnership & Needs Analysis
Proven ability to engage with business stakeholders to uncover true reporting needs versus stated requests
Strong consulting mindset — able to recommend the right solutions, prioritize effectively, and balance short-term asks with long-term strategy
Experience in designing reporting solutions that deliver measurable business value
Ops & Governance
Experience with DevOps practices such as version control, automated testing, deployment pipelines, and monitoring
Track record of ensuring report reliability, uptime, and performance in production environments
Knowledge of data governance and metric standardization, with the ability to enforce consistency across platforms
Collaboration & Communication
Excellent communication skills, able to translate technical solutions into clear, actionable insights for business users
Proven ability to collaborate cross-functional teams and stakeholders to deliver end-to-end solutions
Strong influencing skills to drive adoption and alignment across diverse stakeholders
Industry & Domain Knowledge
Experience working with commercial data sets in Bio/Pharmaceutical industry preferred (e.g. sales, claims, CRM data, Patient Hub data, Filed Force Effectiveness metrics)
Experience in working in the Cardiology & Inflammation Disease Therapeutic Areas is ideal
Familiarity with field sales reporting, commercial operations, and/or customer engagement models and analytics
Leadership & Other Qualifications
Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment
Strong problem-solving and critical thinking skills with a proactive mindset
Demonstrated commitment to continuous improvement, innovation, and operational excellence
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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