Financial Management
Oversee the practice’s financial operations, including budgeting, billing and expense management by regularly reviewing reports and developing action plans accordingly.
Collaborate with key partners to set financial goals and ensure they’re achieved.
Ensure accurate and timely billing and payments and monitor accounts receivables and collection processes.
Client Relations
Lead and coach the team to build meaningful connections with clients by providing exceptional customer service that exceeds their expectations.
Monitor client reviews to address inquiries and feedback promptly and professionally.
Utilize tools and quality controls to maintain a high standard of patient care and client communication.
Operations Management
Ensure the smooth operation of daily activities, including inventory management, scheduling, office supplies, and equipment maintenance.
Implement and refine practice policies and procedures to improve efficiency and effectiveness.
Marketing, Business Development, and Community Relations
Execute marketing strategies to attract new clients and retain current ones.
Oversee social media, website content, and other marketing materials.
Expand the hospital’s presence in the community through events, promotions, and outreach programs.
Compliance & Regulatory Adherence
Ensure compliance with all relevant veterinary regulatory agencies and health, safety, and labor laws are followed daily in practice.
Oversee the practice’s record-keeping and client/patient databases to ensure accuracy and confidentiality.
Ensure the practice complies with OSHA requirements related to workplace safety, including the handling of hazardous materials and proper waste disposal.
Maintain up-to-date knowledge of industry regulations and trends and implement necessary changes in practice procedures.
Technology & Software Management
Train staff to effectively utilize practice technology and partner with the IT support team to triage and address needs within the practice.
Qualifications
Minimum of 3-5 years of experience in a managerial role, preferably in a veterinary practice or healthcare setting.
CVPM, CVBL and/or a bachelor’s degree in healthcare administration or other relevant areas are preferred but not required.
Demonstrated experience in P&L management and financial analysis is preferred.
Working Conditions
Full-time position with the possibility of evening and/or weekend hours based on the client and patient needs of the practice.
Must be able to work in a fast-paced, dynamic environment.
Occasional lifting and physical tasks may be required.
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
