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Responsibilities
Under the supervision of the Manager of the Care Management Department, the Triage Care Manageris responsible for assisting Participants in coordinating care for Long Term Services & Supports.& closing care gaps. The Triage Care Manager will assist with Cases referred to the Special Needs Unit and complex cases referred by Service Coordination, Utilization Management ,or various other sources. Additionally, the Triage Care Manager will practice case management within the scope of their licensure for our Emergency Room Diversion cases (based on the standards of the discipline).
Work Arrangement: Remote with availability to work Eastern Standard Time 8:30am-5:00pm
Additional Triage Care Manager responsibilities
Monitors various alerts regarding Participant resource utilization
Monitors the utilization of assigned participants over a time-limited period
Conducts assessments or surveys to identify problems/barriers for care coordination and appropriate intervention, including Participant education
Identifies and implements actions to address Participant issues
Collaborates with Medicare Care Managers from various MCOs to effectively coordinate care
Collaborates with nursing facilities and other providers of care to coordinate care
Notifies assigned Service Coordinators of service utilization and related care coordination
Makes referrals and appropriate follow-ups
Education
Bachelor's Degree in Nursing or health related field preferred.
Current and unrestricted Registered Nurse licensure in Pennsylvania or an Unrestricted Compact License.
Social Worker with a unrestricted Pennsylvania clinical license.
Experience
Registered Nurse, graduated from an accredited Diploma or Social Worker, from a Master's Degree program.
Minimum of 3 years of nursing experience, in a related clinical setting with Discharge Planning.
Required Managed Care experience.
Case Management experience preferred.
Required Acute Discharge Planningor Skill Nursing Facility experience.
Proficiency with Microsoft Office Suite (Word, Excel, Power Point).
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.