KEY RESPONSIBILITIES
Partner with Sales Operations, IT, platform owners, and regional stakeholders to improve integration and workflows between Salesforce intake and Nexus briefing management, supporting the end-to-end engagement lifecycle.
Define global requirements, workflows, data standards, and governance to promote consistent adoption and data integrity across regions.
Identify opportunities to automate manual processes, streamline operations, improve user and customer experiences, and increase visibility into briefing impact.
Develop and maintain standardized global reporting on engagement pipeline, utilization, content demand, outcomes, and trends.
Establish global KPIs and operating metrics that provide consistent visibility into program health and effectiveness.
Drive continuous improvement through process analysis, stakeholder feedback, and data-driven recommendations.
Partner with the Content Team and Discussion Leader Bureau to establish a consistent cadence of tool updates and proactively enable the EBP team on new content, changes, and enhancements.
PREFERRED EXPERIENCE
Experience supporting global program operations, technology enablement, or business process improvement, ideally within executive briefing, customer engagement, or sales enablement programs.
Experience with Salesforce, Nexus, or comparable CRM and briefing management platforms.
Experience defining workflows, business requirements, data standards, and governance across global teams.
Ability to partner with IT and platform owners on system integration, workflow improvements, and automation.
Experience developing reporting, KPIs, and operational metrics to assess program performance and inform decisions.
Strong stakeholder management, change management, and communication skills, including supporting platform adoption and team enablement.
ACADEMIC CREDENTIALS
To be confirmed.
This role is not eligible for visa sponsorship.
#LI-CJ2
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.
This posting is for an existing vacancy.
THE ROLE
AMD is seeking a Global Technology Operations & Enablement Lead to build and strengthen the systems, processes, governance, and enablement that support our Executive Briefing Program (EBP). This role will connect intake and scheduling, content topics, discussion leaders, and regional execution to create a consistent, scalable, and measurable global operating model.
You will partner with Sales Operations, IT, content teams, and regional stakeholders to improve program infrastructure, establish global standards, and increase operational efficiency. Your work will strengthen visibility and accountability while enabling site and regional teams to focus on delivering world-class customer and executive experiences.
THE PERSON
You are a highly organized, collaborative professional who enjoys connecting technology, processes, and people to improve how global programs operate. You combine analytical thinking with practical execution and can translate complex operational needs into clear workflows, standards, and actionable recommendations. You communicate effectively across functions and regions, build strong stakeholder relationships, and drive adoption and continuous improvement with a focus on the user and customer experience.
KEY RESPONSIBILITIES
Partner with Sales Operations, IT, platform owners, and regional stakeholders to improve integration and workflows between Salesforce intake and Nexus briefing management, supporting the end-to-end engagement lifecycle.
Define global requirements, workflows, data standards, and governance to promote consistent adoption and data integrity across regions.
Identify opportunities to automate manual processes, streamline operations, improve user and customer experiences, and increase visibility into briefing impact.
Develop and maintain standardized global reporting on engagement pipeline, utilization, content demand, outcomes, and trends.
Establish global KPIs and operating metrics that provide consistent visibility into program health and effectiveness.
Drive continuous improvement through process analysis, stakeholder feedback, and data-driven recommendations.
Partner with the Content Team and Discussion Leader Bureau to establish a consistent cadence of tool updates and proactively enable the EBP team on new content, changes, and enhancements.
PREFERRED EXPERIENCE
Experience supporting global program operations, technology enablement, or business process improvement, ideally within executive briefing, customer engagement, or sales enablement programs.
Experience with Salesforce, Nexus, or comparable CRM and briefing management platforms.
Experience defining workflows, business requirements, data standards, and governance across global teams.
Ability to partner with IT and platform owners on system integration, workflow improvements, and automation.
Experience developing reporting, KPIs, and operational metrics to assess program performance and inform decisions.
Strong stakeholder management, change management, and communication skills, including supporting platform adoption and team enablement.
ACADEMIC CREDENTIALS
To be confirmed.
This role is not eligible for visa sponsorship.
#LI-CJ2
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.
This posting is for an existing vacancy.
