Ambient
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Job Description About the role: DMG North is seeking an experienced Inside Sales Engineer to join our Bay Area team.
DMG North is a growing company in the evolving field of building commissioning, and we strive to make buildings work better. Specializing in the optimization of complex building systems, our team's diversified skill set provides value to our clients from the design stages of new construction all the way through operating existing buildings. Our consulting group provides a full array of commissioning services for both new and existing buildings, and our technical services group provides start-up services on complex HVAC equipment from a wide range of manufacturers. As part of the Ambient Enterprises family of brands, the DMG North team consists of experienced industry-leading professionals, focused on logistical, energy and cost-effective solutions to our clients.
About the role: DMG North is seeking an experienced Inside Sales Engineer to join our Bay Area team. This position supports our Outside Sales Engineers by providing equipment selections, estimating, proposal development, project coordination, technical support, and equipment submittals for commercial HVAC projects. This is an excellent opportunity for an experienced HVAC professional who enjoys solving technical problems, working directly with engineers and contractors, and managing projects from bid through order handoff.
The ideal candidate is someone who can work independently, manage multiple priorities simultaneously, and serve as a trusted technical resource for both customers and our outside sales team.
Support Outside Sales Engineers throughout the sales process.
Review mechanical drawings, project specifications, and schedules.
Independently perform HVAC equipment selections using manufacturer selection software.
Prepare accurate equipment quotations and proposals.
Develop complete equipment submittal packages for awarded projects.
Provide technical support to consulting engineers, contractors, and owners.
Coordinate with manufacturers regarding pricing, engineering questions, and lead times.
Maintain project information and opportunity data within the company CRM.
Coordinate project schedules and equipment delivery timelines.
Ensure smooth project handoff to Project Coordinators and Project Managers.
Build strong relationships with customers, engineers, contractors, and factory partners.
Provide engineering assistance throughout the life of the project.
2-3+ years of experience in commercial HVAC inside sales, estimating, applications engineering, or similar technical sales support.
Experience preparing HVAC proposals and bid packages.
Strong understanding of commercial HVAC systems.
Excellent communication and customer service skills.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Ability to work independently with minimal supervision.
We're especially interested in candidates with experience using commercial HVAC selection software, including:
VRF selection software
Packaged rooftop unit selection software
Air handler selection software
Applied HVAC equipment selection programs
Experience with CRM systems, Microsoft Office, Bluebeam, or similar construction software is also beneficial.
Make independent engineered equipment selections.
Develop accurate proposals and quotations.
Generate complete and organized submittal packages.
Communicate professionally with engineers, contractors, manufacturers, and internal teams.
Proactively manage project timelines and customer expectations.
Solve technical challenges while maintaining a high level of customer service.
Learn new product lines and manufacturer software quickly.
Ambient Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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