This person will possess a strong engineering and program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current MHE technologies and storage solutions. You must be able to thrive and succeed in an innovative environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in, and get the job done.
This role requires 50% regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.
Key job responsibilities
Own multiple large, complex programs through the full development and deployment lifecycle — you are the accountable driver from concept through field delivery
Partner with internal customers to define ambiguous problem statements and translate them into clear technical requirements and specifications
Contribute to Amazon's MHE sourcing and integration strategy by evaluating vendor capabilities, performing technical assessments, and generating data-driven recommendations
Understand product integration requirements across mechanical, electrical, and controls functions at a systems level
Critique and debate technical designs, assess viability of proposed solutions, and help engineering teams make appropriate trade-offs considering business goals, throughput, quality, maintainability, and operability
Drive project schedules from design through release, managing dependencies and risks across internal and external stakeholders
Generate multiyear budgets and track program financials
Identify engineering standards and drive consistent application of changes across North America
Synthesize complex technical and business inputs into clear documentation and specifications
Lead weekly Team Leads Sync meetings — facilitate agenda, surface hot topics, and track open action items
Facilitate bi-weekly Team All Call meetings, coordinating topic shares across the team
Compile and distribute bi-weekly Lookahead/Flash reports covering highlights, lowlights, key meetings, FAT testing schedules, and vendor POCs
Manage monthly document reviews, ensuring working papers are reviewed internally before leadership submission
Support quarterly business reviews by compiling executive summaries, sub-pillar updates, FAQs, and appendices
Prepare quarterly Big Rocks updates for leadership review
Coordinate annual Charter/Strategy and Headcount Reviews, maintaining documentation in SharePoint and WorkDocs
Support annual goal-setting processes and provide monthly goal update reminders
Manage the Team Request Tracker — assign and track action items across team members
Maintain and optimize operational mechanisms in Smartsheet and Slack to support team workflows
A day in the life
Global Engineering Services (GES) North America (NA) Technical Vendor Management operates at the intersection of engineering execution and vendor partnership across North America. A day in the life may involve leading a weekly business review with a general contractor, reviewing scorecard data to identify systemic performance patterns, conducting a strategic planning session with your team leads, or presenting portfolio risk assessments to GES leadership. You will engage with vendor executives, coordinate with GPO on sourcing decisions, align with TVM counterparts, and drive cross-portfolio intelligence that no single project team can see. GES NA Technical Vendor Management is highly collaborative, working daily to make vendor performance consequential, vendor relationships strategic, and Amazon’s construction supply base stronger every year.
About the team
The Technical Vendor Management (TVM) organization is an engineering and performance-focused function within NA GES, consisting of five pillars: TVM MHE Vendor Management, TVM MHE Vendor Development, TVM MHE Components, Construction Contracts, and Technical Vendor Management, Construction. We manage the full project lifecycle of Amazon’s vendor relationships for general contractors and specialty subcontractors—from qualification through active project execution, performance accountability, and continuous improvement. Technical Vendor Management exists because vendor performance directly impacts whether Amazon’s network launches on time, on budget, and at the quality level operations require. With our team, vendor performance improves year over year because we make it consequential. We build strategic relationships that unlock decisions site-level teams cannot reach, see patterns across the portfolio that no single project can see, and act on them before they repeat.
3+ years of working directly with engineering teams experience
2+ years of software development experience
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Bachelor's degree or above in Industrial Engineering, Mechanical Engineering, or other STEM field
3+ years of technical program management working directly with software engineering teams experience
3+ years of in material handling equipment (MHE) or automation environments experience, or experience with complex automated material handling equipment, packaging technologies, and systems and high-speed manufacturing
Experience managing end-to-end project lifecycles including scope definition, scheduling, risk management, vendor coordination, and delivery
Experience with project management tools and reporting frameworks (e.g., MS Project, Smartsheet, or equivalent) and data-driven decision-making
Position includes travel up to 50% (Nationwide). Travel involves air travel to regional airports and driving to site locations. A valid driver's license is required due to project assignments in areas with limited public transportation and rideshare options.
Master's degree in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field
Experience in vendor management, RFP and RFIs
project management certification such as PMP, Scrum, or other Agile certification
Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience in building financial and operational reports/data sets that inform business decision-making
Knowledge of controls engineering, mechanical/electrical systems, or software integration as it relates to automation infrastructure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 146,200.00 - 197,800.00 USD annually
USA, MA, Boston - 127,100.00 - 172,000.00 USD annually
USA, NY, New York - 139,900.00 - 189,200.00 USD annually
USA, TN, Nashville - 120,800.00 - 163,400.00 USD annually
USA, TX, Austin - 127,100.00 - 172,000.00 USD annually
USA, TX, Houston - 127,100.00 - 172,000.00 USD annually
USA, TX, Irving - 127,100.00 - 172,000.00 USD annually
USA, VA, Arlington - 127,100.00 - 172,000.00 USD annually
USA, WA, Bellevue - 127,100.00 - 172,000.00 USD annually
