Lead program reviews, executive updates, and cross-functional planning activities
Build mechanisms to improve predictability, visibility, and execution quality across the claims technology portfolio
Ensure compliance, data governance, security, and operational requirements are incorporated into program planning
About the team
Our team builds the technology platforms that power Amazon's logistics claims lifecycle, from incident intake through claim resolution. We connect engineering teams with claims operations, insurance, and legal stakeholders to deliver systems that handle global incident volume at scale. Our work spans data pipelines, integration platforms, automation tooling, and operational dashboards. We value technical rigor, clear communication, and shipping iteratively. You'll work alongside product managers, software engineers, and operations partners who move fast, manage ambiguity well, and care about building reliable systems that serve claimants, drivers, and partners at scale.
3+ years of technical product or program management experience
2+ years of software development experience
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
3+ years of working directly with engineering teams experience
Experience supporting claims, insurance, risk, litigation, or incident management platforms
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 127,100.00 - 172,000.00 USD annually
USA, NY, New York - 139,900.00 - 189,200.00 USD annually
USA, TN, Nashville - 120,800.00 - 163,400.00 USD annually
USA, TX, Austin - 127,100.00 - 172,000.00 USD annually
USA, WA, Bellevue - 127,100.00 - 172,000.00 USD annually
