The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management.
Candidate must be comfortable supporting project delivery teams, networking, infrastructure and regional operations teams. Ability to work cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, and develop workflows that eliminate non-value-add activity, remove blockers, and find creative ways to optimize our existing data centers.
Key job responsibilities
Provide program progress reporting on a regular basis to senior leadership. Articulating root-cause analysis, and linking to specific improvement areas.
Summarize escalation support and critical leadership decisions.
Manage multiple competing projects/programs simultaneously.
Develop, plan and build implementation solutions that allow cross functional project collaboration to unblock programs with infrastructure dependencies.
Identify process improvement opportunities and gather user requirements with key internal customers.
Develop standard operating procedures, change/communication plans, and project/program-level status updates.
Drive adoption with internal customers through effective change management.
Anticipate potential issues and risks, and escalate appropriately and in a timely manner.
Remain flexible to changing priorities and open to new ideas.
Keep the customer experience as the primary focus.
About the team
Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
3+ years of technical infrastructure management experience
Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
Experience with varying scenarios of infrastructure builds
Experience in data center lifecycle initiatives including migration, retirement and decommissioning
Acknowledgement of country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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