You’ll also
Build solutions to innovate our solutions to agentic-first interfaces
Solve challenging technical problems, often ones not solved before, at every layer of the stack.
Define system requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation
Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency
Generative AI & Accelerated Development
Demonstrated ability to leverage Generative AI tools and AI-assisted development environments to accelerate prototyping, development, validation, and testing workflows
Experience using AI-powered code generation and review tools to rapidly iterate on infrastructure automation scripts, configuration templates, and systems tooling and to automate investigative, diagnostic, or operational tasks
Ability to apply GenAI capabilities to accelerate test case generation, integration testing, and validation of complex infrastructure components — reducing cycle times without sacrificing quality or security rigor
Comfort using GenAI tools to rapidly synthesize technical documentation, compliance frameworks, and architectural patterns — accelerating research and decision-making in ambiguous problem spaces
Awareness of the responsible use of GenAI in security-sensitive environments, including understanding of data handling boundaries, model limitations, and appropriate human-in-the-loop validation practices
A day in the life
You will split your time approximately 60/40 between operating production systems and driving long-term improvements to the reliability, availability, and performance of those systems.
What a Typical Week Looks Like
Root cause analysis & remediation — Investigate production issues such as deployment failures, identify underlying bugs, and implement fixes to restore system health.
Systems-level problem solving — Identify patterns across individual / service incidents, design solutions that address entire classes of problems, and collaborate with your team to refine those designs.
SLO stewardship — Evaluate the effectiveness of Service Level Objectives, partner with stakeholder teams to validate thresholds, and update infrastructure as code (IaC) to keep monitoring meaningful and actionable.
Systems automation for operational excellence — Design and build systems that improve fleet management—such as safely migrating workloads to more optimal hardware types—delivering measurable gains in performance.
About the team
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Why AWS?
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
Experience with Linux/Unix
Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies
5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
2+ years of non-internship professional software development experience
Experience with automation or working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent
Knowledge of networking protocols, security principles, and cloud technologies (particularly AWS)
Strong problem-solving and analytical capabilities
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 129,200.00 - 174,800.00 USD annually
