Key job responsibilities
Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
Eligibility requirement
Fluency in written and spoken English is required.
Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
Amazon will provide relocation support for successful applicants relocating within the European Union.
Employees will participate in an On-Call rota.
A day in the life
A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You’ll spend roughly 50% of your time operating production systems and 50% working with your team to make long-term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, you will root cause why some deployments recently failed, and fix those bugs. Later in the week you may execute a highly sensitive time-critical change to production. You can round off the week by participating in design discussions by another team, writing code, and providing actionable feedback to your team’s code. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.
Experience in Linux OS and network troubleshooting, or experience in networking administration and troubleshooting
Experience programming with at least one software programming language, or experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
This role requires you to be a national of an EU member state
Bachelor's degree in Computer Science or other technical degree or related experience
Able to execute standard operating procedures and following operational best practices
Knowledge or experience operating 24x7 high-availability, distributed software applications, performance tuning software applications and optimizing fleet utilization and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
Knowledge or experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies, including automated deployment, configuration management, continuous integration workflows, prompt engineering, model deployment, and AI-powered automation tools
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