Implement and refine scalable processes, standard operating procedures, and mechanisms that support the team's ability to manage growth effectively.
Identify opportunities to apply AI, automation, and tooling improvements to reduce manual effort and improve workflow efficiency within defined scope areas.
Process Improvement & Operational Rigor
Drive process improvement initiatives across assigned areas of the ordering lifecycle, establishing mechanisms that reduce variance and improve compliance with procurement standards.
Own and maintain KPIs and metrics that provide visibility into ordering health, catalog accuracy, purchase order issuance quality, and inventory receiving performance.
Conduct deep-dive analyses on recurring issues, identify root causes, and implement solutions that improve outcomes within the team's scope.
Cross-Functional Collaboration & Stakeholder Partnership
Partner with teams across multiple organizations (Finance, Launch, GPO, etc.) to align on standards and drive adoption of ordering best practices within assigned areas.
Contribute to executive-level communication including Monthly Business Reviews by preparing data, insights, and supporting materials that inform leadership decisions.
Work with technical teams to define requirements for system enhancements and tool improvements that support the ordering process.
Operational Excellence & Team Contribution
Support the establishment and maintenance of service level agreements (SLAs) with internal customers, helping to monitor performance and escalate issues as needed.
Contribute to training programs and knowledge management efforts that enable effective onboarding and reduce key-person dependencies.
Participate in continuous improvement efforts by contributing to feedback loops, retrospectives, and mechanisms that capture learnings and share best practices across the team.
About the team
The NA Supply Chain team empowers Startup Project Managers by delivering ordering excellence with agility, accuracy, and quality. We ensure timely inventory flow, seamless supplier payment execution, and rapid issue resolution through standardized processes that adapt to customer needs with speed and flexibility. Our commitment to attention to detail and exceptional service enables projects to launch on schedule and within budget, building trust and lasting value for our customers.
Benefits Summary
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
3+ years of program or project management experience
Experience defining program requirements and using data and metrics to determine improvements
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
3+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MI, Detroit - 85,800.00 - 128,600.00 USD annually
USA, NY, New York - 94,300.00 - 141,500.00 USD annually
USA, TN, Nashville - 77,200.00 - 115,800.00 USD annually
USA, WA, Bellevue - 85,800.00 - 128,600.00 USD annually
