Drive the full technology lifecycle: ideation to concept design to prototyping to pilot validation to GA deployment to continuous performance improvement.
Define pilot criteria, success metrics, and GO/NO-GO frameworks for new automation technologies entering the AMZL network.
Develop and maintain detailed deployment plans, including critical path scheduling, resource planning, and sequencing, validated through simulation and modeling tools.
Author business cases and strategic narratives for introducing new automation to the delivery station network; present to Director- and VP-level audiences.
Capture voice-of-the-customer directly from field operations (Ops, Maintenance, ACES, Process Engineering, Associates) and translate insights into actionable engineering and roadmap improvements.
Partner with BI and Data Engineering teams to establish KPI frameworks and performance visibility dashboards for deployed robotic systems.
Drive continuous improvement across deployment cycle time, system reliability, and operational throughput, identifying bottlenecks and delivering measurable efficiency gains.
Lead technical design reviews; propose and influence solution architectures for robotic cells, autonomous vehicles, material handling, and sortation systems.
Manage contractor and vendor relationships; ensure delivery commitments are met to quality, timeline, and cost targets.
Lead value engineering initiatives to minimize CAPEX while maintaining performance standards.
Travel 25-50% to delivery stations and partner sites across North America for field validation, deployment support, and stakeholder engagement.
A day in the life
Your day could start with a technical design review for a robotic induction system being piloted at in delivery station, shift to a vendor alignment call on a mechatronics integration timeline, and end with drafting a VP-level narrative on program status for a quarterly business review. You are the connective tissue between the engineers building the future of AMZL and the operators running it today - making sure what we invent actually works at Amazon scale, safely and reliably.
It's always Day 1.
About the team
The Robotics and Innovation team within AMZL Central Engineering develops and deploys automation solutions that drive our objective of fully automated, zero-touch unit-to-recipient (UTR) delivery-station operations, eliminating manual risk and unlocking throughput at scale. We are part of the Worldwide (WW) AMZL team, partnering closely with peer Robotics and Innovation organizations across geographies to share technology, standards, and best practices.
We are a set of diverse individuals who work coherently to solve customer problems with the most innovative solutions. We put heavy emphasis on empowering our employees to maintain work life harmony. The team works with innovative technologies in the market to bring into AMZL to solve complex technical problems. It is a fine balance between working on writing strategic business cases to understanding the deep human machine interfaces.
Experience managing programs across cross functional teams, building processes and coordinating release schedules
7+ years of working directly with engineering teams experience
Bachelor's degree
5+ years of technical product or program management experience
Experience managing complex, cross-functional programs involving robotics, automation, mechatronics, or industrial hardware systems
Experience owning/driving roadmap strategy and definition end-to-end
Experience working directly with engineering teams (hardware, software, controls) through the full product development lifecycle
Experience managing vendors, contractors, and external technology partners
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Experience deploying robotics, autonomous vehicles, sortation, or industrial automation in a fulfillment, logistics, or manufacturing environment
Experience with simulation and modeling tools (e.g., AnyLogic, SIM3D, NavisWorks, or equivalent)
Knowledge of Six Sigma, Lean manufacturing, or equivalent continuous improvement methodologies
Experience building business cases for technology adoption, including ROI modeling and pilot framework design
Experience with Machine Learning, IoT, or AI-enabled automation platforms is a plus
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 163,600.00 - 221,300.00 USD annually
USA, TN, Nashville - 141,300.00 - 191,100.00 USD annually
USA, TX, Austin - 148,700.00 - 201,200.00 USD annually
USA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually
