At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
Key job responsibilities
Translate ambiguous customer and business needs into clear program objectives, technical requirements, success metrics, roadmaps, and milestones.
Partner with engineers, product managers, and senior technical leaders to drive decisions about system architecture, interfaces, data flows, integrations, and implementation strategy.
Build and maintain an integrated program plan covering the critical path, cross-team dependencies, decisions, resources, risks, and release readiness.
Identify risks related to technical complexity, external dependencies, resource constraints, quality, security, privacy, compliance, and operations; drive mitigations before they become delivery blockers.
Coordinate technical integrations with internal systems and external partners, including requirements, interface agreements, testing, launch sequencing, and operational ownership.
Define program-health, customer-impact, quality, and operational metrics; use data to identify problems and drive continuous improvement.
Ensure that security, privacy, legal, and operational requirements are incorporated into designs, delivery plans, and launch decisions.
Communicate complex technical and business topics clearly to audiences ranging from engineers to senior leaders.
Resolve disagreements and priority conflicts across teams. When escalation is required, present clear options, their consequences, and a recommended path.
Establish durable mechanisms that improve accountability, decision speed, and delivery predictability across participating teams.
A day in the life
You will work with engineering, product, business, operations, and specialist teams to turn an ambiguous customer need into an executable technical program. Depending on the program stage, you will drive architecture and integration decisions, manage dependencies and risks, resolve blockers, prepare for launch, or use customer and system metrics to guide improvements.
The role requires moving comfortably between strategic planning and technical detail while keeping teams focused on the customer outcome.
About the team
Japan Store Tech builds technology for Amazon’s customers, selling partners, and Store employees in Japan. We combine Amazon’s technology capabilities with a deep understanding of the Japanese market to create experiences that address the distinct needs of customers in Japan.
We value speed, experimentation, technical judgment, and clear ownership. The Senior TPM will work closely with engineering, product, business, and specialist teams to deliver a new, strategically important customer experience for Amazon Japan.
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Speak, write, and read fluently in English
Speak, write, and read fluently in Japanese
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
