If you are passionate about pioneering new technology, bringing structure to ambiguous problems, and delivering results for customers, we want to talk to you.
Key job responsibilities
You will own delivery of integration programs that connect Amazon Business with customer and partner procurement and ERP systems. That means defining scope, goals, and success metrics, building the roadmap, and keeping engineering, product, and partner teams aligned from kickoff through launch.
You will work closely with software engineers, product managers, and external partners to turn business needs into clear technical requirements. You'll understand the architecture well enough to question designs, flag risks, and help teams decide between approaches on APIs, security, and scalability.
You will manage dependencies, schedules, and risks across several teams. This includes running weekly status meetings and monthly business reviews, tracking open issues, and escalating blockers early with a clear recommendation.
You will define and track metrics such as partner onboarding time, adoption, error rates, and reliability, and use them to prioritize fixes. You'll also make sure each launch is operationally ready, with runbooks, monitoring, and support handoffs in place.
At the L6 level, you are expected to lead complex programs with little oversight, write clear program documents and updates for senior leaders, mentor other program managers, and improve team processes over time.
About the team
Amazon Business System Integrations team connects Amazon Business with millions of business users and thousands of partner systems. We are driving API based shopping, protocols and agentic interactions.
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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