Deliver clear, compelling written technical communication that resonates across multiple audiences simultaneously, creating reusable content such as architecture patterns, onboarding documentation, and technical guidance that educates teams on data platform capabilities and best practices.
Drive root cause analysis of recurring friction points identified through consultation patterns, aggregating evidence across customer interactions to identify systemic issues and partner with product and engineering teams to translate feedback into actionable improvements.
Build and maintain trusted advisor relationships with key internal customers, providing ongoing architecture guidance, migration support from legacy platforms, and strategic counsel that helps teams achieve their goals with Amazon's data lake technologies
A day in the life
Your day begins by triaging consultation requests that arrive through the team's ticket intake system, where you'll be assigned to new architecture challenges through round-robin distribution. You'll dive deep into a team's data architecture, reviewing their requirements for a large-scale migration off a legacy platform, and crafting recommendations that balance immediate needs with long-term scalability. Between consultations, you'll check in with established customers you've built relationships with, helping them navigate obstacles in their ongoing data lake initiatives and celebrating wins as they achieve key milestones with your guidance.
About the team
You'll join a tight-knit team of four Solutions Architects who serve as the technical connective tissue between Amazon's data platform builders and the diverse internal teams who depend on it. The team's mission is clear: accelerate data platform adoption across Amazon by providing architecture guidance, onboarding support, and expert migration assistance.
This team thrives on collaboration and knowledge sharing, working together to identify patterns across consultations and continuously improving how Amazon teams leverage data infrastructure. You'll be part of a culture that values technical depth, clear communication, and the satisfaction of removing blockers that help internal customers succeed with their most critical data initiatives.
8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
3+ years of design, implementation, or consulting in applications and infrastructures experience
10+ years of IT development or implementation/consulting in the software or Internet industries experience
Experience working with or having knowledge of cloud computing and existing cloud technologies
Can communicate effectively with all levels of the organization
5+ years of infrastructure architecture, database architecture and networking experience
Experience working with end user or developer communities
Knowledge of AWS services, market segments, customer base and industry verticals
Knowledge of cloud architecture
Experience architecting/operating solutions built on AWS, or experience implementing a cloud-based technology solution
Experience establishing credibility quickly with senior level executives across organizations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MI, Detroit - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
