This is a founding role on a new team. The playbooks don't exist yet. You'll help write them.
Key job responsibilities
Own the end-to-end technical relationship with a portfolio of enterprise customers, guiding their adoption of AWS security services including Security Hub, GuardDuty, Amazon Inspector, and Amazon Detective
Architect solutions to complex security problems where the technology strategy is not yet defined - helping customers move from intent to implementation with confidence
Work as a paired technical and commercial unit with a security services seller, driving service adoption and measurable customer outcomes together
Help customers secure their generative AI and agentic architectures, meeting them where they are and helping them move faster without sacrificing their security posture
Serve as the voice of the customer back to AWS security product teams - surface field patterns, identify gaps, and translate that feedback into clear requirements that shape the roadmap
Build and maintain relationships with AWS Partners to design and deliver architectures that combine AWS-native security services with best-in-class partner solutions
Produce thought leadership that scales your impact beyond individual engagements - blogs, reference architectures, workshops, and conference sessions that help customers and the field community
Partner with AWS Account Teams and security strategy roles to connect service adoption to broader security transformation at customers
A day in the life
No two days look the same in this role. You might start the morning reviewing a customer's detection and response architecture - mapping out how Security Hub and GuardDuty fit into their existing tooling and where the gaps are. Mid-morning, you join a call with your paired seller to align on an account plan for an enterprise customer consolidating third-party security tooling onto AWS. You draft a few notes on a pattern you've seen across three customers that the product team should know about.
In the afternoon, you run a workshop with a customer's security engineering team - walking through how to operationalize Security Hub findings at scale. You wrap the day reviewing a draft reference architecture you've been building for securing agentic workloads, something you plan to publish as a blog post next month.
Through all of it, you're doing the work directly. You're the technical expert in the room, and customers know it.
About the team
This is a new team within the AWS Customer Solutions & Scale Innovation (CSSI) organization. The team's mission is to accelerate customer adoption of AWS security services by pairing deep technical expertise with a commercial go-to-market motion alongside security services sellers.
You will work closely with AWS Account Teams, security strategy roles, and AWS Partners to help customers build confident, secure operations on AWS. The customers you serve are navigating real complexity - they're adopting generative AI, rethinking identity and access models, and trying to keep pace with a threat environment that evolves daily. This team exists to help them do all of that on AWS.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
3+ years of design, implementation, or consulting in applications and infrastructures experience
10+ years of IT development or implementation/consulting in the software or Internet industries experience
5+ years of infrastructure architecture, database architecture and networking experience
Experience working with end user or developer communities
Experience in identifying security issues and risks, and developing mitigation plans
Experience securing generative AI or agentic workloads, or a strong point of view on how security models need to evolve for AI-native architectures
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Irvine - 153,600.00 - 207,800.00 USD annually
USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually
USA, FL, Miami - 153,600.00 - 207,800.00 USD annually
USA, NY, NEW YORK - 169,000.00 - 228,600.00 USD annually
USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
