Key job responsibilities
Partner with in-country FBA, Supply Chain, Retail, and Operations teams to drive key FBA inventory metrics taking progressively deeper ownership of outcomes over time.
Build and maintain root-cause attribution frameworks that connect upstream inputs (forecasting gaps, inbound defects, seller restock adoption, FC constraints) to downstream metric outcomes, enabling clear and consistent diagnosis across teams.
Lead weekly, monthly, and quarterly review mechanisms for your metric areas, representing FBA in country Business Review forums and ensuring that system-driven insights are correctly communicated and acted upon.
Design and run structured experiments with sellers - adoption levers, communication treatments, and incentive mechanisms, etc. and use findings to build an evidence-based product and program roadmap.
Work with Product, science, and BI teams to translate operational insights and experiment results into scalable product improvements; identify IES-specific requirements and ensure they are reflected in WW roadmaps.
Identify opportunities to apply AI and automation to improve how metrics are tracked, root causes are diagnosed, and corrective actions are triggered.
Coordinate peak readiness (Prime Day, BFCM) by identifying inventory risks early, stress-testing operational workflows, and working with partner teams on mitigation plans.
Serve as the connective tissue between WW FBA and in-country stakeholders — validating hypotheses, surfacing local edge cases, supporting system rollouts, consolidating country-specific inputs for OP1/OP2, and ensuring smooth knowledge transfer in both directions
Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field
Demonstrated experience owning business metrics end-to-end — defining measurement frameworks, diagnosing root causes, and leading cross-functional teams to drive improvement
Proficiency in SQL or equivalent querying tools to independently extract, analyze, and communicate operational insights without relying on a dedicated analytics resource
Strong written and verbal communication skills; experience preparing and presenting structured reviews to senior leadership
Demonstrated ability to influence and drive alignment across teams you do not directly manage, in ambiguous or evolving organizational contexts
Demonstrated experience applying AI or automation tools to redesign an analytical or operational workflow — not just familiarity with the concepts
Experience in inventory planning, or supply chain operations; or equivalent experience in marketplace or platform supply chain, or seller/vendor-facing operations at scale
Familiarity with generic inventory systems — including placement logic, restock recommendations, capacity management, or seller-facing tools
Experience working in or closely with non-US Amazon stores (EU, JP, IN)
Demonstrated ability to build operating mechanisms from scratch — metric definitions, attribution frameworks, review cadences — in an environment without established playbooks
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