More Information
・Department: Last Mile(AMZL)
・Job:Program / Project Management
・Location:Tokyo Office
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
Key job responsibilities
Create execution strategy, set priorities and communicate across business partners and stakeholders
Translate program initiatives into a logical sequence and mapping our roadmap against business impact
Coordinate with teams across various regions and geos to understand, learn, implement and execute as per Japan nuances
Bring creative ideas, pilot and implement program / tech interventions
Manage and conduct quick pilot projects to gather learnings, identify and implement the best scalable solution for an E2E network
Partner with cross-functional stakeholder teams at all level of the organization including operations, product engineering, and quality teams to design and implement technical and process solutions
Identify process gaps and drive projects for sustained improvement, influencing and working with technology, operations, business teams & leaders
Develop a thorough understanding of all aspects of operations and Dive Deep into data to analyze performance and determine program strategy
Write crisp, clearly articulated and logically supported recommendations to senior management with minimal supervision
A day in the life
While you will always strive towards one goal - delighting customers - no two days will be the same. You lead meetings with multiple stakeholders to drive alignment for your programs. You coordinate and write multiple documents with leadership visibility, from strategic to tests to reviews, requiring multiple inputs from several stakeholders. You challenge the status quo and drive data based decisions making with cross-functional teams. You plan and organize to the tee to ensure seamless execution. You will continuously find new problems to solve and be required to partner with teams across Japan and the globe to deliver for our customers. You take business trips within and outside Japan on a need basis to build your skills, network and to gain insights from other regions and bring and export best practices to and from Japan.
About the team
AMXL JP team is a single threaded organization that owns Amazon's end-to-end Heavy & Bulky (H&B) logistics network with our willing and equally customer obsessed partners, offering shipping, service & support for consumers and companies in a safe, reliable, seamless, standardized, and sustainable way that surprises and delights our customers. Our delivery partners are experienced in H&B deliveries, providing special handling services such as Room of Choice Delivery, Installation/Assembly and Recycling/Haul-Away.
Our team is made up of a diverse group of individuals across operations, supply chain, tech, finance, planning, customer experience, business intelligence and program management that work closely and collaboratively across Amazon to constantly improve and scale our operations, always insisting on the highest standards and obsessing over delivering bigger smiles for our customers.
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Business level of English
Business level of English
Master's degree, or MBA
Experience implementing repeatable processes and driving automation or standardization
Significant experience influencing internal and external stakeholders.
Sound business judgment and strong critical thinking skills as well as a proven track record of taking ownership and driving results
Demonstrated ability to understand and evaluate opportunistic new ideas with internal and external partners
Business level of Japanese
Excited about working in a diverse group and contributing to an inclusive culture
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
