You will identify opportunities to improve how the team operates, proposing and implementing mechanisms that increase transparency, reduce cycle times, and raise the bar on execution quality. You will bring a builder's mindset to process design, always looking for ways to automate, simplify, and scale. You will prepare materials for and support senior leadership reviews, ensuring narratives are crisp, data is accurate, and insights are actionable.
About the team
Amazon Relay is a freight hauling platform that connects carriers with Amazon loads. The Relay Marketing team is responsible for carrier-facing communications, product launches, and engagement strategies that drive carrier adoption and satisfaction. This role sits at the intersection of carrier experience and team operations, making it critical to both external impact and internal effectiveness.
5+ years of working cross functionally with tech and non-tech teams experience
5+ years of program or project management experience
Experience defining program requirements and using data and metrics to determine improvements
Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
Experience working in ambiguous, fast-paced environments where you define the path forward
Track record of designing and implementing operational mechanisms that scale
Strong proficiency with project management tools and reporting/dashboard platforms
Experience managing, analyzing and communicating results to senior leadership
Experience in transportation operations and industry knowledge
Experience building VOC or customer feedback mechanisms from the ground up
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 127,200.00 - 172,100.00 USD annually
