Design and execute programs that transform R2L employees into AI-capable problem solvers who can build self-help tools and prototypes using their business knowledge
Build scalable playbooks, role-based pathways (AI Explorer → Practitioner → Champion), and 'office hours' to support employees at varying levels of AI proficiency
Drive adoption of AI tools through internal communications, workshops, and an AI Champions network to foster a culture of AI-first thinking and active problem-solving
Partner with Tech teams, and other stakeholders to facilitate partnerships, scale prototypes into production solutions, and integrate AI into existing workflows
Enable employees to identify high-impact use cases, build proof-of-concepts, and articulate business value to Tech teams for scaling
Define and track KPIs for AI adoption (training completion, active tool usage, prototypes developed, solutions scaled), productivity gains, and ROI to provide transparency to senior leadership
Conduct impact assessments that quantify business outcomes from employee-built AI solutions, including productivity gains, quality improvements, and cost savings
Facilitate peer learning through AI Champions showcases, monthly sessions, AMAs, and community forums that accelerate adoption and innovation
Establish mechanisms that capture learnings from frontline teams and inform continuous program improvement, ensuring enablement remains relevant and effective
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 127,200.00 - 185,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually
