Lead and develop a coordinator and contractor support team, setting quality standards and managing workload across the funnel.
Analyze funnel performance data to identify where candidates stall or drop off, diagnose root causes of conversion fluctuations, and implement process improvements to increase throughput.
Lead tooling automation and system integration, including screening tools, scheduling systems, and pipeline management platforms, to reduce manual effort and accelerate candidate movement through the funnel.
Manage third-party vendors, including assessment and screening tools, and hold them accountable to service levels.
Identify and deploy AI and automation to reduce manual review effort, ensuring tools comply with AI and automated decision-making regulations.
Communicate funnel performance, risks, and recommendations to senior leadership.
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience owning a high-volume selection or vetting funnel end to end, including designing workflows, screening rubrics, and evaluation frameworks.
Experience leading a support or coordinator team, including setting priorities, quality standards, and managing workload.
Experience using Salesforce or other CRM tools
Experience identifying and implementing AI or automation solutions
Master's degree in business, operations, analytics, human resources, or related field.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, GA, Atlanta - 115,600.00 - 160,000.00 USD annually
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually
