A day in the life
Days center on customer engagement—meeting internal teams (eero, FleetEdge) and external partners to capture connectivity requirements. This feeds directly into developing detailed specifications for external development partners and defining ACS feature requirements that live on other teams' roadmaps, such as Leo's billing and packet core or AWS AI tools. Close partnership with the ACS TPM ensures customer feedback is synthesized into prioritized backlog items and new service deployments stay on track. The constant thread is translating customer needs into clear technical requirement documents that drive execution across internal teams, external partners, and cross-organizational dependencies.
About the team
Amazon Connectivity Services (ACS) is a centralized team within Amazon Devices that provides affordable, reliable multi-modal across Amazon. ACS manages data agreements with global MNOs (e.g. AT&T, Vodafone), operates cloud-based eSIM infrastructure, and delivers connectivity orchestration for 5+ million active devices across 42+ Amazon programs—including Kindle, eero, Zoox, FleetEdge, and Prime Air . The team drives connectivity innovation and cost optimization as they manage $40M+ in annual connectivity spend. ACS works with leading connectivity service providers in the industry. We partner with AWS and Leo on new service offerings and target customers.
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience with end to end product delivery
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Experience in building and driving adoption of new tools
Experience designing and launching new products from the ground up
Experience with cellular connectivity technologies including eSIM, iSIM, SGP.32, and connectivity ecosystems, primarily cellular.
Background in AWS, telecom, or enterprise SaaS product management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually
