The Senior Product Manager-Tech will be a bar-raising product leader and communicator who thrives at the intersection of AI, technology, and complex business problems. This role requires the ability to clearly articulate complex problems and solutions, align teams toward clear priorities, advocate for investment, and establish mechanisms that measure progress against shared goals. You will collaborate across Product, Engineering, Science, Operations, Policy, and Program teams and influence leaders across multiple VP-level organizations.
This is a global role with significant interaction with teams outside the United States and the opportunity to build a product from its earliest stages. The decisions made in this role will directly shape the experience of selling partners, how Amazon uses AI to identify and eliminate systemic seller defects, and our ability to build seller trust at scale. The opportunity is not simply to make existing processes more efficient with AI, but to build a fundamentally different way of finding and eliminating seller problems before they generate repeated friction and contacts.
Key job responsibilities
Define and evolve the product strategy and vision grounded in customer needs, internal insights, and external analysis.
Identify opportunities to improve the Selling Partner experience and translate them into products and features with clear business impact.
Own the product roadmap from concept to launch - prioritize ruthlessly for ROI, manage scope, and deliver a consistent cadence of high-quality releases.
Write clear, comprehensive requirements documents and partner with engineering to influence technical design, make tradeoffs, and unblock delivery.
Work directly with internal customers to understand their use cases, pain points, and existing solutions.
Drive execution by establishing clear ownership, project commitments, and reporting mechanisms that keep teams accountable.
Build and own cross-org mechanisms (QBRs, roadmap reviews, goal alignment) to drive visibility and coordinated execution across teams.
Communicate and evangelize product innovations to stakeholders and the broader selling community.
Query and analyze data to surface insights that inform strategy, prioritization, and business decisions at scale.
A day in the life
You will own the product roadmap deciding what gets built now, what comes later, and what doesn't make the cut.
You will use your technical instincts to challenge assumptions before they become expensive mistakes. You will think beyond the immediate ask and build products that hold up as needs evolve, not just patching today's problem but getting ahead of tomorrow's.
You will live in the tradeoffs by balancing what customers want, what the business needs, and what's technically realistic. When something is a bottleneck, you will find it. When something is inefficient, you will fix it. When there's no perfect answer, you will pick the best one and move.
You will ship. On time, with the right features, at a quality bar you're proud of. And then you will make sure people actually use it by evangelizing the value, making onboarding dead simple, and removing every reason someone might not adopt.
You will dive deep into data to inform your decisions, write clear documents for senior leaders, and guide cross-functional teams forward through influence and not authority. You will be equally comfortable in a technical design review and a strategy discussion, and you will thrive in an environment that moves fast and rewards clarity of thought.
About the team
As a part of WW Selling Partner Services (SPS), Selling Partner Trust strives to both a) ensure Selling Partners feel confident in growing their business with Amazon, and b) equip Selling Partners with the tools and information they need to maintain compliance with mandated regulatory requirements and adherence to Amazon policies. We build best-in class experiences for Selling Partners to sell in our store, understand and manage their business health, and remain compliant with Amazon’s policies and external regulation
Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually
