Design and validate new delivery station processes, layouts, and equipment configurations for pilot programs — translating concepts into buildable, testable solutions. Create technical documentation including process flows, SOPs, training materials, and engineering standards for programs that don't have established playbooks. Build structured pilot plans from concept through assessment, launch, and scale recommendation — including timelines, readiness criteria, and go/no-go gates. Own program delivery end-to-end: driving change management approvals, financial justification, and leadership reviews at each stage of progression
A day in the life
No two days look the same. You might start the morning sketching a station layout for a new pilot, then jump on a call with routing and science teams to understand how delivery path changes affect your design. After lunch, you're reviewing time study data to validate throughput assumptions and writing up findings for a leadership review. Some weeks you're at your desk refining specs and building workback plans. Other weeks you're on-site at a station, troubleshooting in real time and training associates on a process you designed. The work spans concept through execution — and moves fast.
About the team
Our mission is to prove whether new delivery solutions work before Amazon's last-mile network commits to scaling them. The problems we solve directly affect millions of customers receiving packages every day: how packages move through stations, how new equipment reduces loss, and how delivery speed improves. You'll work alongside a small team of engineers who each own different programs. You'll collaborate with station operations, routing and science teams, safety, equipment suppliers, and finance. We work in uncharted territory — our programs don't always have playbooks, and you may be writing the first one.
5+ years of directly managing and responsible for multiple large projects experience
3+ years of leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases experience
Bachelor's degree in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration, or 2+ years of Amazon RME (Reliability Maintenance Engineering) experience
Master's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration, or Master's degree or above in STEM (Science, Technology, Engineering, and Mathematics)
Experience in Lean Management, Six Sigma and other operations engineer tools
Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
Experience in Amazon RME (Reliability, Maintenance, and Engineering), fulfillment operations, or automation deployment environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 107,600.00 - 145,600.00 USD annually
USA, WA, Bellevue - 119,600.00 - 161,700.00 USD annually
