Our team's vision — and the heart of this role — is to collaborate closely with our software engineering team to enable AI in hardware design, reimagining how MCAD workflows are done at Lab126 through GenAI. You'll bring the hardware and MCAD domain knowledge that makes those tools genuinely useful, and carry them into the hands of the engineers building Amazon's devices. If you love working at the intersection of hardware, software, and people — and want the autonomy to build something new rather than inherit a playbook — this is a role where your work is visible, valued, and genuinely changes how great products get made.
Key job responsibilities
In this role you will
Enablement, support, and evangelization
Drive adoption of DT's MCAD tools and services across Lab126 hardware design teams and their manufacturing partners, closing the gap between what DT builds and what teams actually use day to day.
Support tool deployment and configuration — including CAD tool installation, environment setup, and troubleshooting issues raised by product teams.
Organize and deliver training on new tools and workflows, both remotely and on-site, including travel to vendor and contract-manufacturing sites.
Act as the voice of the customers in Asia: collect requirements, surface pain points, and feed them back to the DT engineering team.
Partner closely with the software engineers who develop and customize these tools, translating hardware and MCAD domain knowledge for audiences of different technical backgrounds.
Help shape the next generation of DT tooling, which is increasingly built on GenAI technologies (RAG, agents) with the vision of enabling MCAD design workflows through GenAI.
Applied mechanical/MCAD engineering
Apply hands-on mechanical and MCAD expertise to help teams solve feature design, tolerance, and manufacturability problems using DT's tools.
Support failure analysis and solution validation for design and production issues surfaced by product and manufacturing teams.
Advise on product design/development best practices (DFM, tolerance analysis, GD&T) as part of tool enablement.
Identify engineering use-cases and translate them into requirements that inform DT's software development.
Experience in developing functional specifications, design verification plans and functional test procedures
Bachelor's degree in mechanical engineering or equivalent
7+ years of new hardware products development experience
Knowledge of industry standard CAD & FEA design tools, industry trends, and design for manufacturability
Deep, hands-on expertise using Creo for mechanical design, including injection-molded parts and sheet metal.
Proven ability to work independently and drive cross-functional initiatives with minimal oversight.
Excellent communication and interpersonal skills; comfortable socializing with and influencing engineers, customers, and manufacturing partners.
Professional working proficiency in English (written and spoken).
Experience with Windchill PLM/PDM.
Master's degree in electrical engineering, computer engineering, or equivalent
Experience working with interdisciplinary teams to execute product design from concept to production
Experience with the project management of technical projects
10+ years of hardware engineering experience
Experience developing products for large volume production
Experience working with customers, technical teams, and management to collect requirements, describe software product features, and technical designs
Experience with leading and delivering technical training
Six-Sigma or equivalent certification
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