Key job responsibilities
Lead and grow the team. Manage, coach, and develop the AWS Bill Adjustments team engineering team. Hire to raise the bar, develop engineers across levels (including growing senior engineers and emerging leads), and manage performance with direct, honest feedback.
Own technical direction. Set the technical vision, strategy, and roadmap for the tax engine across determination, calculation, and collection/remittance support. Balance near-term regulatory commitments against the long-term health and maintainability of the platform.
Own operational excellence. Keep business-critical, high-volume services in the billing path healthy — availability, scalability, correctness, auditability, and resilience. Reduce operational load and strengthen operational maturity through better runbooks, automation, and durable fixes.
Deliver the roadmap. Plan and execute across competing demands: country and regime launches, compliance-driven changes, platform and scaling investment, and the team's AI-native initiatives. Make clear prioritization calls and communicate trade-offs to stakeholders and leadership.
Deepen domain ownership. Build and retain deep understanding of the team's tax determination and calculation domain, and invest in reducing single-points-of-knowledge across the team.
Partner across the organization. Work closely with product and program management, partner engineering teams across AWS Invoicing, marketplace, finance, tax planning, and compliance reporting stakeholders to align on requirements, sequencing, and outcomes.
Advance the AI-native direction. Drive agent-first operations and tooling that reduce operational toil and accelerate how the team builds, delivers, and operates.
About the team
AWS Bill Adjustments team sits within AWS Invoicing. The team owns the Bill Adjustment services in the billing path — a space that blends deep, constantly changing domain complexity with large-scale distributed systems engineering, and spans AWS business expansion and compliance, customer experience.
The team holds a high bar for operational excellence and works in an AI-native way, while putting real weight on how people work together. It is a collaborative environment that welcomes different perspectives and invests in each other's growth — people share ideas openly, learn from one another, and take ownership of their work, supported by mentorship and room to develop.
3+ years of engineering team management experience
7+ years of working directly within engineering teams experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 184,900.00 - 250,200.00 USD annually
