The ideal candidate will have extensive experience building and leading teams of software engineers, front-end engineers, and technical program managers, with a proven track record of delivering enterprise-level systems at scale. They will be a strategic thinker who hires and develops exceptional talent, sets clear goals tied to organizational impact, and independently manages both day-to-day execution and long-term roadmap priorities — fostering a high-performance, team-oriented culture.
Key job responsibilities
As a Software Development Manager, you will
Technical Leadership & Innovation Shape architectural decisions for next-generation Travel & Expense systems and services that process sensitive financial and employee data across 64 countries Drive adoption of AI technologies — including agentic AI, LLMs, and ML-powered pattern detection — to transform manual travel and expense operations into intelligent, autonomous workflows Design scalable, secure systems with enterprise-grade controls, observability, and auditability built in from day one Build flexible integration patterns that bridge modern and legacy transactional systems across the Plan, Book, Pay, and Expense modules Partner with AWS teams to evaluate and adopt emerging AI capabilities and primitives.
Team Leadership Lead a high-performing engineering team building solutions that support Travel & Events operations and transactions at massive scale Hire, develop, and retain exceptional engineering talent across backend, frontend, and program management disciplines Set clear goals tied to measurable organizational impact and independently manage both day-to-day execution and long-term roadmap priorities Foster a culture of continuous improvement through data-driven insights, rigorous testing, and robust governance frameworks.
Impact Transform how 500,000+ Amazonians plan travel, book events, manage payments, and submit expenses — replacing fragmented, manual processes with a unified AI-powered experience that scales globally Drive measurable operational efficiencies by reducing cycle times, manual touchpoints, and error rates in complex travel and expense workflows Influence the automation and AI strategy for one of Amazon's largest employee-facing platforms.
A day in the life
3+ years of engineering team management experience
7+ years of engineering experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
