Transition the currently manual certification and support processes to a fully-automated agentic process leveraging Gen AI to create new workflows as required
Manage the career growth of the team members, including training and transitioning those that want to transfer from support engineering to software engineering as manual steps are replaced with automation
About the team
The Device Certification team works directly with third-party device manufacturers (e.g. Samsung, LG, Sony) and distributors to ensure that Prime Video works seamlessly on any living room device across the globe.
The team provides tooling to support third-party and internal engineers to certify that Prime Video is running correctly on these devices, and to manage and monitor the software running on them.
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience in leading the definition and development of multi tier web services
Experience managing engineers
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Experience partnering with product or program management teams
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
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