You will learn, have fun, and make a positive impact on millions of people.
Key job responsibilities
Service & Technical Oversight
Manage ownership of multiple critical platform level services integrated with Amazon Commerce system
Own the external facing systems for custom integration with partners
Oversee service architecture, scalability, and technical direction across the service portfolio
Team Management
Lead a 2-pizza team with diverse technical backgrounds
Mentor and develop junior team members to grow their technical and leadership capabilities
Manage team operations including scrum processes, design reviews, and weekly operational reviews
Operational Excellence
Drive operational excellence through service dashboards, runbooks, and best practices
Ensure high standards for service reliability and on-call processes
Introduce and maintain standard operating procedures (SOPs) for team operations
Strategic Leadership
Make data-driven decisions aligned with team tenets
Balance partner, integrator, and end customer needs on a global scale
Allocate resources to automate repetitive internal processes
Manage feature intake, project planning, and delivery timelines
Cross-functional Collaboration
Coordinate with Product, TPM, TAM, Operations, and other stakeholders
Ensure customer trust and long-term value over short-term gains
3+ years of engineering team management experience
7+ years of working directly within engineering teams experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, SEATTLE - 184,900.00 - 250,200.00 USD annually
