Key job responsibilities
Influence the strategic direction and vision of the organization through an understanding of the intersection of business/customer needs and how these intersect with technical capabilities and opportunities.
Provide technical leadership, vision and career guidance to team members.
Create a culture of pride in engineering and operational excellence and drive best practices within teams and across organization.
Be strategic about defining and building a engineering culture that takes ownership and delivers high performance engineering solutions.
Work closely with technical (engineering and science) teams, design, and product/program management in an agile environment to deliver the best technical designs and approaches.
Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.
A day in the life
This Software Development Manager will
Manage a highly talented team of SDEs on the Rufus Agentic team, building scalable software systems and customer experiences powered by AI and LLM technologies. The role involves interacting with product, program, engineering, science, and other Rufus and broader Amazon teams to clarify requirements and build execution plans for the team.
Define tactical actions to unblock the team and lay out a strategic quarter- or year-long vision for the team to improve its efficiency and deliver better AI-powered solutions for Amazon's customers.
Experience managing a team of high calibre Software Engineers developing complex, world class, scalable software systems that have been successfully delivered to customers
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience in leading the definition and development of multi tier web services
Experience partnering with product and program management teams
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Experience building products leveraging large language models, generative AI, or agentic AI systems
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
