Export Control Requirement
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities
Design and build data pipelines on AWS (Step Functions, Athena, Glue, Iceberg, Lambda, S3) that process daily telemetry for the full fleet of customer terminals.
Define and own the data model for fleet health: daily per-terminal aggregates, per-satellite views, and the history engineers use to investigate a single terminal.
Partner with RF and antenna engineers to understand signal quality, temperature, reboot, and link metrics well enough to separate hardware failures from network, weather, and satellite effects.
Develop and validate the rules and models that flag failing hardware, and measure how well they work against terminals returned for repair.
Build infrastructure as code with AWS CDK, with deployment pipelines, monitoring, alarms, and integration tests that keep the system reliable.
Build dashboards and tools that let engineering and operations teams explore fleet health, compare groups of terminals, and track the effect of software and hardware changes.
Apply strong security and data-handling practices to sensitive customer and device data, including least-privilege access, encryption, and privacy controls.
Collaborate with data platform and customer terminal software teams to onboard new data sources and improve the telemetry the system depends on.
Write high-quality, maintainable code and documentation that other engineers and teams across Leo can build on.
A day in the life
You may start the day reviewing the overnight fleet health run, checking that every data source arrived and looking at which terminals were newly flagged. You might then sit down with antenna and radio frequency engineers on a group of terminals whose signal quality dropped, digging through the data together to decide whether it points to failing hardware, a software release, or something outside the terminal.
Later, you may meet with the data platform and customer terminal software teams to onboard a new telemetry source, then write the infrastructure and pipeline code that brings it into the daily run with tests and alarms in place. You might finish the day with field operations, comparing the watch list against recent hardware returns to see which failures the system flagged early, which it missed, and what each returned terminal can teach the rules.
Across all of it, your work helps engineers spot failing hardware before customers notice and measure the effect of software and hardware changes across the fleet. This role requires curiosity, technical depth, and the ability to move between data engineering, cloud infrastructure, and hardware context. You will not just write code; you will help define how Leo understands the health of every terminal in its fleet.
About the team
The Leo Customer Terminal Software Team supports the devices that connect customers to the Leo satellite network. We provide embedded application software and the underlying Linux system software for these terminals. We work hand in hand with hardware, product, and operations teams to deliver a great experience for our customers. As Leo moves toward full-scale production and global deployment, this is a compelling time to join and help shape how millions of people get online for the first time.
3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of software development engineer or related occupational experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
1+ years of Object Oriented Design experience
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
Experience programming with at least one software programming language
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 143,700.00 - 194,400.00 USD annually
