Own team architecture and operational excellence, ensuring systems have proper monitoring, telemetry, runbooks, and retrospective processes while proactively addressing root causes of persistent problems
A day in the life
You'll begin by meeting with your team to identify blockers and guide engineers through ambiguous technical challenges. You'll engage with product managers to translate their vision into technical roadmaps and work-backwards documents, then collaborate with engineering leaders to prioritize initiatives. Throughout the day, you'll work hands-on with engineers across multiple programs, reviewing designs and code to ensure quality. You'll coordinate with Quality Assurance teams to establish robust testing strategies, ensuring features meet high standards before reaching customers.
About the team
The Recipient Experience team creates transparent and flexible delivery experiences that customers love. We own highly visible destinations including Your Orders, Progress Tracker, Order Details, and Product Owner Page, along with customer notifications that millions interact with daily.
Our mission focuses on modernizing customer controls and enhancing order history search capabilities in innovative ways. We're building the future of how customers interact with their Amazon purchases, creating experiences that empower and delight. Our culture emphasizes collaboration, innovation, and continuous learning as we tackle complex technical challenges at massive scale.
5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team
Bachelor's degree in computer science or equivalent
5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
