Deliver working features across the full software development lifecycle, from requirements and design through implementation, testing, deployment, and operations.
Collaborate with product managers, applied scientists, and engineers across Finance Automation and partner organizations to translate business needs into reliable technical solutions.
Coach teammates through code reviews and design discussions, raising the quality bar for the team's software and establishing shared engineering best practices.
Identify and resolve root causes of operational issues while continuously improving system reliability and maintainability.
About the team
The Workplace Support Tech team sits within FinAuto Global Real Estate & Facilities and is on a multi-year mission to transform how Amazon employees get help with their physical workplace worldwide — from reporting a facilities issue to getting it resolved. We build the helpdesk, intelligent ticket-routing, and work-order automation that keep Amazon's buildings running, backed by Amazon Connect agent tooling and AI-assisted resolution. If you want to build products at global scale that make a tangible difference in how people work, we would love to hear from you.
3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language
Experience building complex software systems that have been successfully delivered to customers
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
