Develop and maintain the repair and recovery workflows for GB200 and GB300 UltraServer hosts
Implement automation for diagnostic triage, hardware testing, cable validation, and testing processes
Create observable systems with appropriate metrics and alarming
Operational Excellence
Execute and monitor UltraServer workflows for UltraServer repair
Troubleshoot workflow failures and coordinate with downstream teams
Focus on operational excellence by identifying problems and proposing solutions
Hardware & Software Integration
Work with hardware and software integrations specific to GPU clusters and AI/ML training systems
Manage network partition configurations for multi-node GPU clusters
Handle firmware validation and consistency checks across asset groups
Team Collaboration
Collaborate with customers and stakeholders to convert business needs into technical designs
Participate in code reviews and technical assessments
A day in the life
This is a hands-on position in which you will own everything from end to end: requirements gathering, designs, design reviews, implementations, code reviews, incremental feature launches, operations, mentoring, and the driving of continuous improvement.
About the team
The EC2 UltraServer Availability team is a high-performing engineering organization responsible for maintaining high availability of NVIDIA-based ML infrastructure at scale. We manage end-to-end repair and recovery workflows for GB200 and GB300 UltraServers, from initial problem detection through repair and recovery. Our team drives operational excellence through continuous improvement of problem detection, repair efficacy, and customer impact mitigation. We work closely with hardware engineering, data center operations, and EC2 service teams to ensure reliable, efficient recovery of critical ML compute capacity. This is a high-impact role leading a two-pizza team of talented engineers solving complex technical challenges in one of Amazon's fastest-growing infrastructure domains.
3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
