Collaborate with product managers, applied scientists, and partner engineering teams to translate requirements into working software that improves customer-journey and experience-health metrics.
Contribute to code reviews and mentor teammates, raising the bar on code quality, documentation, and engineering standards across the team.
Evaluate and integrate generative AI tools and techniques where they can accelerate development or improve the platform's insights capabilities.
About the team
AWS Experience Analytics is a newly formed organization with a rapidly expanding charter. We own the services and data warehouses AWS uses to gather quantitative insights (analytics, experimentation) and qualitative insights (user feedback, ratings) and turn them into actions that improve the AWS customer experience. Our customers are the service teams across AWS who need reliable metrics and tooling to understand how people use their products.
Over the coming months and years, we are investing in a unified data-collection-to-insights platform, richer customer-journey metrics across every AWS channel, behavioral segmentation powered by ML, and an agentic insights layer driven by generative AI. It's a collaborative, builder-friendly environment where engineers take on increasing scope as the platform grows.
3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of software development engineer or related occupational experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
1+ years of Object Oriented Design experience
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
Experience programming with at least one software programming language
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
