Troubleshoot and root-cause customer-impacting issues, and drive deep dives and corrective actions to completion.
Partner with network development engineers to automate repeatable operational work, using AI-assisted development and agent-driven workflows.
Write and review design documents, and mentor engineers through design and code reviews.
A day in the life
On a typical day, you might root-cause a customer-reported issue that spans our services and the network, whiteboard a workflow design with a senior engineer, or pair with a network engineer to automate a task they do by hand today. You'll collaborate with software and network engineers in Dublin and the US on system design. On-call rotations give you direct exposure to how your services and the network behave in production at AWS scale. Expect a mix of heads-down building and collaborative design sessions.
About the team
We prioritize availability and invest heavily in deployment safety and monitoring. As our network is one of the largest in the world, there is no blueprint at our scale, so engineers have the autonomy to drive technical decisions and own the results. We favor automation over manual work, are early adopters of AI in our development and operations, and value clear, peer-reviewed documentation for our technical decisions.
Experience (non-internship) in professional software development
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Experience programming with at least one software programming language
Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
