Key job responsibilities
AI Assistant Platform
Design, develop, and maintain backend services powering the AMC conversational assistant
Build and optimize LLM orchestration pipelines including prompt engineering, tool use, and agent workflows
Develop APIs and integrations with AMC's query engine, reporting services, and audience management systems
Collaborate with applied scientists to integrate ML models and improve response quality
Contribute to the evaluation framework—designing metrics, building ground truth datasets, and improving agent accuracy
Data Infrastructure
Implement and maintain scalable data pipelines to ingest, process, and store petabyte-scale log-level advertising data from multiple sources (ad servers, exchanges, SSPs)
Build ETL workflows that transform raw event-level data into queryable, analysis-ready formats following established architectural patterns
Create and maintain APIs that enable analytics teams and data scientists to query log-level data efficiently
Implement data quality checks, validation logic, and monitoring for data pipelines and services
Optimize performance and cost efficiency of data processing jobs and queries
Engineering Excellence
Own end-to-end delivery of features from design through production deployment
Write clean, well-tested code and participate in code reviews to maintain high engineering standards
Improve system reliability, latency, and scalability as the product scales to more advertisers
Debug and resolve production issues, participating in on-call rotations as needed
Document systems, processes, and runbooks to support operational excellence
Collaborate with senior engineers to contribute to design discussions and architectural decisions
About the team
The Amazon Marketing Cloud (AMC) Assistant team is building an AI-powered conversational agent that helps advertisers interact with AMC through natural language. We are developing LLM-based experiences that simplify complex analytical workflows—enabling advertisers to generate insights, build audiences, and optimize campaigns without writing SQL or navigating complex UIs. Our work sits at the intersection of generative AI, advertising technology, and large-scale data systems.
3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of software development engineer or related occupational experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
1+ years of Object Oriented Design experience
Experience programming with at least one software programming language
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, Boulder - 143,700.00 - 194,400.00 USD annually
