The ideal candidate brings exemplary program and project management skills, a track record of delivering large-scale software integration programs, and a passion for driving measurable system performance improvements. The candidate should be comfortable operating in ambiguity, strong at multi-tasking, innovative, creative, self-directed and a great team player. Candidate should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.
Key job responsibilities
Lead the full program lifecycle for complex, software-focused robotics programs from scoping through delivery
Partner with Software Engineering, Product Management, Systems Engineering, and Operations to define requirements and drive execution
Drive cross-functional consensus on technical decisions and ensure high-quality outcomes
Define and track KPIs and SLAs that measure system performance improvements across the robotics fleet
Identify, assess, track and mitigate program risks across multiple concurrent workstreams
Create, maintain, and communicate program status, milestones, and risk posture to stakeholders and leadership
Drive effective teamwork, communication, collaboration, and commitment across multiple groups with competing priorities
Develop and own multi-year program roadmaps aligned to strategic objectives
A day in the life
Your day might start with an engineering standup, shift to an ops leadership sync, and end with unblocking a deployment issue with a support team — all before lunch. You'll collaborate across a wide spectrum of partner teams to keep complex programs moving and get the right information to the right people fast. Expect to travel to Amazon sites about 20% of the time. The pace is real, but so is the impact: improvements you drive go live across the network quickly, at Amazon scale.
About the team
The Amazon Robotics Robotic Storage Technology (RST) team is responsible for delivering and sustaining high-performing robotic storage solutions across Amazon's fulfillment network. The RST Program Management team partners closely with Software Engineering, Systems Engineering, Solutions Design, Product Management, Operations, and Customer Support to drive programs from concept through deployment and into steady-state operations. Our work directly impacts the speed, reliability, and cost of Amazon's fulfillment network at scale — and we're just getting started.
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, North Reading - 148,700.00 - 201,200.00 USD annually
USA, MA, Westboro - 148,700.00 - 201,200.00 USD annually
