This role will own the program mechanisms that enable GES to scale: tracking and reporting on goals and KPIs, driving the cadence of business reviews, managing deployment plans for new DC design transitions/intercepts, and ensuring alignment across regional teams. The Sr. Program Manager will be the connective tissue between strategy and execution, ensuring that what is agreed at leadership level is tracked, measured, and delivered.
Key Responsibilities
Program Governance and Execution
Own the GES program cadence: MBRs, quarterly reviews, goal tracking, and leadership reporting
Drive programmatic oversight and reporting of design intercepts and new template deployment
Maintain the single source of truth for design project delivery status across all regions
Develop and maintain tooling and databases for design attribute tracking
Facilitate execution of design project strategy approvals
Facilitate execution of design project strategy change approvals
Maintain current design strategy pipeline and initiate trigger of hibernated project for GES Pre-DesignTrack and report on team KPIs including design efficiency metrics, schedule performance, and resource utilization
Stakeholder Coordination
Coordinate across regional leads to ensure alignment on process, deliverables, and timelines
Partner with stakeholders to manage cross-team dependencies
Prepare materials and drive outcomes for leadership reviews with senior leadership
Process and Scaling
Facilitate maintainance of the GES Runbook, the single point of truth for GES project delivery processes
Drive process formalization as the team scales, transitioning from ad-hoc to established mechanisms and with consistency across global teams.
Portfolio Visibility
Maintain a programmatic overview of design intercepts and deployment of new products across the global portfolio
Provide leadership with clear visibility into pipeline status, resource constraints, and delivery risks
Travel will occasionally be necessary but shouldn’t be more than 25%. International support will be part of the job.
About the team
o Why AWS
o Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
o Diverse Experiences
o Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
o Work/Life Balance
o We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
o Inclusive Team Culture
o Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
o Mentorship and Career Growth
o We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
