Key job responsibilities
Own program strategy and roadmap** for each product/program in the portfolio, tied to a business outcome (repair turnaround, labor productivity, capacity on time), and phase scope deliberately from pilot to GA.
Define and enforce quality.** Set the bar for each products/programs, such as answer accuracy for self-service analytics or recommendation precision, confidence, and abstain behavior for the recommendation engine. Partner with engineering and science so no product presents correlation as causation or claims more confidence than it has earned.
Prove business impact.** Define how actions are captured, how impact is measured against matched baselines, and how outcomes feed back into the product. Success is not "recommendations accepted" or "queries run"; it's decisions that changed outcomes.
Run technical delivery with the engineering team.** Own the delivery cadence, sprint planning, and release management for your products/programs. Review design docs, understand the architecture well enough to weigh tradeoffs (build vs. reuse, latency vs. cost, coupling between services), and keep scope, sequencing, and dependencies honest.
Drive launch readiness** across security review, penetration testing, operational readiness (ORR), and privacy reviews for each product moving to production.
Lead cross-org dependencies** with Supply Chain, Hardware Engineering, Facilities, workforce planning, and peer data teams: write the asks, negotiate data contracts, and escalate when a partner dependency blocks the roadmap.
Write the narratives** (PR/FAQs, 6-pagers, pilot readouts) for Director and VP audiences, with honest accounting of what is proven vs. pending.
About the team
Our team is focused on building and delivering data solutions that drive meaningful outcomes for AWS and our customers. We operate in a collaborative environment where program managers work closely with engineers, scientists, and business leaders to tackle challenging problems at scale. We value clear thinking, thoughtful communication, and a willingness to take initiative in unstructured situations. If you are excited about shaping program strategy, influencing technical direction, and growing alongside a talented group of peers, we would love to hear from you.
7+ years of working directly with engineering teams experience
5+ years of technical product or program management experience
3+ years of technical program management experience with a software application or software engineering team
Experience with software architecture and system design, including reviewing design documents and driving technical tradeoff decisions with engineers
Experience owning and driving roadmap strategy and definition
Experience shipping data, analytics, or decision-support products to business or senior-leadership customers
Bachelor's degree
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing software engineers, directly or as a technical lead
Software development experience
Owned a portfolio of several products at once, each tied to a different business outcome
Shipped ML/LLM-powered products to production, including evaluation design (golden sets, LLM-as-judge) and failure-mode analysis (hallucination, over-confidence)
Productionized a self-service analytics or natural-language query product, including accuracy measurement and access controls
Taken a product through security, privacy, and operational-readiness reviews
MBA or advanced technical degree
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
